Front Office Executive - Salem

Keka Technologies Private Limited; Salem (TN); On-site; USD 40,000 - 56,000; Full time

Job summary

Keka Technologies Private Limited is seeking a Front Office Executive to manage the reception, handle calls and assist multiple teams. You will maintain a welcoming environment and support administrative tasks across departments.

The role emphasizes strong communication, organization, and a professional presence in a fast-paced office setting.

Qualifications

• Proven experience as a Front Office Executive or similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong organizational and multitasking abilities.
• Knowledge of basic administrative tasks and office equipment.

Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor.
• Answer and direct incoming calls courteously to the appropriate department.
• Handle leads and make cold calls to convert them into sales.
• Manage the reception area, ensuring it is clean and organized.
• Assist clients with inquiries and provide information about products and services.
• Coordinate client meetings and ensure rooms are set up properly.
• Provide administrative support to various departments as needed.
• Manage incoming and outgoing mail and packages.
• Schedule appointments and maintain the appointment calendar.
• Monitor and replenish office supplies in a timely manner.
• Maintain visitor logs and relevant data; assist in databases/contact lists.

Skills

Front office experience

Communication skills

Interpersonal skills

Multitasking

Education

Graduates

Tools

Microsoft Office

Zoho

Job description

A Front Office Executive will play a crucial role in creating a positive first impression for our clients and visitors. You will be responsible for managing the reception area, handling administrative tasks, and ensuring smooth communication within the office.

Duties and Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor.


• Answer and direct incoming calls in a courteous manner and direct the calls to the department concerned.


• Handle leads and make cold calls to customers so that the leads can be converted into sales.


• Manage the reception area, ensuring it is clean and organized.


• Assist clients with inquiries and provide information about Company's products and services.


• Assist and organize employee engagement activities as and when required.


• Coordinate client meetings, ensuring meeting rooms are set up appropriately.


• Provide administrative support to various departments as and when required.


• Manage incoming and outgoing mail and packages.


• Schedule appointments and maintain the appointment calendar. Coordinate with team members to ensure meeting schedules are synchronized.


• Monitor and replenish office stationary and supplies on a timely manner.


• Maintain accurate records of visitor logs, incoming calls, and other relevant data. Assist in maintaining databases and contact lists.

Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.

Education: Graduates

Experience: 0-2 Years

Special knowledge, abilities and skills

Proven experience as a Front Office Executive or similar role. Excellent communication and interpersonal skills.

Professional appearance and attitude. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Zoho). Ability to handle stressful situations with poise and tact. Knowledge of basic administrative tasks and office equipment.