Front-Office & Dispatch Operations Coordinator

Willmar Lakes Area Chamber of Commerce; Willmar (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid time off and holidays

Retirement plan

On-the-job training and growth

Job summary

Woody's Trucking, Inc. is seeking an Operations Coordinator to support office and dispatch teams in a fast-paced environment. You will greet customers, answer phones, manage driver paperwork, payroll and invoicing, and coordinate communications with customers and drivers.

The ideal candidate is organized, detail-oriented, and a reliable team player who can also work independently. Knowledge of trucking operations and software will help you succeed in this role.

Qualifications

• High school diploma or equivalent required.
• Office/administrative or transportation experience preferred.
• Strong computer skills, including Microsoft Office.
• Experience with QuickBooks is preferred or willingness to learn.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to work independently while contributing as part of a team.

Responsibilities

• Greet visitors and serve as first point of contact in a welcoming front office.
• Answer and direct incoming phone calls professionally.
• Assist Office Manager with daily administrative tasks and payroll processing.
• Prepare driver paperwork and pay sheets; assist with invoicing and IFTA reporting.
• Maintain accurate records and organize office files.
• Coordinate driver and customer communications to support daily operations.
• Utilize dispatch software to prepare invoices and report charges.
• Support dispatch team with load information, scheduling, and driver communications.

Skills

Multitasking

Organizational skills

Verbal and written communication

Teamwork and independence

Attention to detail

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

QuickBooks

Job description

Woody's Trucking, Inc. is seeking an Operations Coordinator to support office and dispatch teams in a fast-paced environment. You will greet customers, answer phones, manage driver paperwork, payroll and invoicing, and coordinate communications with customers and drivers.

The ideal candidate is organized, detail-oriented, and a reliable team player who can also work independently. Knowledge of trucking operations and software will help you succeed in this role.