Front Office & Discharge Scheduler - Medical Receptionist

Tri-City Cardiology Consultants Pc; Gilbert (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Holiday pay

Annual movie night

Years of service awards

Rewards & Recognition program

Health, dental & vision coverage

401(k) retirement plan

PTO

Paid sick leave

Company paid life insurance

Supplemental insurance

Employee assistance program

Job summary

Tri-City Cardiology is seeking a dedicated Front Office/Discharge Scheduling professional to welcome patients, verify demographics and insurance, and manage financial information at check-in. This role also handles comprehensive discharge services to ensure care plans and orders are scheduled and executed as directed.

The ideal candidate will have 1 year of front office experience, strong communication, and the ability to multi-task in a busy medical office environment.

Qualifications

• One year of front office medical receptionist experience.
• High school diploma or GED.
• 40 wpm typing.
• Knowledge of basic computer and math skills.
• Demonstrated critical thinking ability to resolve problems and follow instructions.
• Ability to multi task.
• Excellent verbal communication skills in a calm, friendly manner.
• Ability to read and interpret documents.

Responsibilities

• Verifies and updates all demographic and insurance information in Practice Management (PM).
• Scans insurance cards, pharmacy cards and drivers licenses into PM.
• Explains financial policy and forms to patients; discusses financial responsibility.
• Attempts to collect co-pays, coinsurance and deductibles.
• Reconciles cash bag and daily deposit.
• Schedules patient appointments for testing internally and externally as ordered.
• Schedules follow-up appointments or referrals per physician orders.
• Creates new patient charts and scheduling for walk-in patients.
• Prints appointment reminders and reviews scheduling policies.

Skills

Front office medical receptionist

Communication skills

Typing 40 wpm

Multi-tasking

Reading and interpreting documents

Basic computer skills

Customer service

Education

High school diploma or GED

Tools

Practice Management (PM) system

Job description

Tri-City Cardiology is seeking a dedicated Front Office/Discharge Scheduling professional to welcome patients, verify demographics and insurance, and manage financial information at check-in. This role also handles comprehensive discharge services to ensure care plans and orders are scheduled and executed as directed.

The ideal candidate will have 1 year of front office experience, strong communication, and the ability to multi-task in a busy medical office environment.