Front Office & Data Entry Operator (Remote)

Workoo Technologies; Bolingbrook (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health/Dental benefits

401K Matching

Paid Time Off (PTO)

Job summary

A family-owned medical device manufacturer located in Bolingbrook, IL, is seeking a Front Office & Data Entry Operator. This remote position entails handling customer inquiries, providing product information, and updating records. Ideal candidates will possess excellent communication skills and a positive demeanor. Full-time and part-time options are available, along with benefits for full-time employees. Availability Monday through Friday is required.

Qualifications

• Comfortable managing customer inquiries effectively.
• Must communicate positively and professionally with clients.
• Ability to enter data accurately into systems.

Responsibilities

• Handle customer inquiries and delivery questions.
• Provide information about the products and services.
• Connect clients with appropriate Technical Support Staff.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of the evolving products and services.
• Enter new cases into the scheduling system for production.

Skills

Basic Computer & Typing Skill

Pleasant Phone Demeanor

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Job description

Front Office & Data Entry Operator (Remote)

Our customeris seeking a Front Office team member to join our team! You will be responsible for helping customers by answering phones and providing product and service information, as well as entering cases into the scheduling system.

Responsibilities

• Handle customer inquiries and delivery questions
• Provide information about the products and services
• Connect clients with appropriate Technical Support Staff
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Enter new cases into scheduling system for production

Qualifications

• Basic Computer & Typing Skill
• Pleasant Phone Demeanor
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

This is a Full Time or Part Time position, that will require M-F availability. Training on specialty systems will be provided. Full Time candidates can expect benefits such as Health/Dental, 401K Matching, PTO, and more. Artistic Dental is a family owned and operated company.

Company DescriptionFamily Owned and Operated medical device manufacturer, located in Bolingbrook IL. Currently employing approx 70 employees, with 70% being Full-Time employees.