Remote Front Office & Data Entry Specialist

Workoo Technologies; Bolingbrook (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health/Dental benefits

401K Matching

Paid Time Off (PTO)

Job summary

A family-owned medical device manufacturer located in Bolingbrook, IL, is seeking a Front Office & Data Entry Operator. This remote position entails handling customer inquiries, providing product information, and updating records. Ideal candidates will possess excellent communication skills and a positive demeanor. Full-time and part-time options are available, along with benefits for full-time employees. Availability Monday through Friday is required.

Qualifications

• Comfortable managing customer inquiries effectively.
• Must communicate positively and professionally with clients.
• Ability to enter data accurately into systems.

Responsibilities

• Handle customer inquiries and delivery questions.
• Provide information about the products and services.
• Connect clients with appropriate Technical Support Staff.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of the evolving products and services.
• Enter new cases into the scheduling system for production.

Skills

Basic Computer & Typing Skill

Pleasant Phone Demeanor

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Job description

A family-owned medical device manufacturer located in Bolingbrook, IL, is seeking a Front Office & Data Entry Operator. This remote position entails handling customer inquiries, providing product information, and updating records. Ideal candidates will possess excellent communication skills and a positive demeanor. Full-time and part-time options are available, along with benefits for full-time employees. Availability Monday through Friday is required.