Front Office & Customer Service Specialist

Zolidco; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on office and customer service

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Zolidco in Cincinnati, OH is seeking a Front Office Assistant to support daily office activities and create a welcoming experience for customers, visitors, and team members. This role suits someone who enjoys interacting with people, staying organized, and developing valuable administrative and customer service skills.

Responsibilities include answering questions, assisting with scheduling, managing mail and documents, maintaining a neat front office, and helping teammates with routine tasks.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Strong organizational and time management abilities.
• Ability to manage multiple responsibilities efficiently.

Responsibilities

• Respond to general questions and provide helpful information.
• Assist customers with routine requests and follow-ups.
• Maintain a clean, organized, and welcoming front office area.
• Assist with scheduling and routine office coordination.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain organized visitor and customer information.
• Support team members with general administrative and customer service tasks.
• Help coordinate communication between customers and office staff.
• Assist with organizing office materials and supplies.
• Maintain accurate records and routine office information.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Organization

Time management

Attention to detail

Reliability

Adaptability

Customer service

Phone etiquette

Education

High school diploma or equivalent

Job description

Zolidco in Cincinnati, OH is seeking a Front Office Assistant to support daily office activities and create a welcoming experience for customers, visitors, and team members. This role suits someone who enjoys interacting with people, staying organized, and developing valuable administrative and customer service skills.

Responsibilities include answering questions, assisting with scheduling, managing mail and documents, maintaining a neat front office, and helping teammates with routine tasks.