Front Office Coordinator - Wenatchee Dental

Cottonwoodcreek Dental; Wenatchee (WA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Competitive pay and comprehensive benefits

Paid time off and holiday pay

Ongoing training and development

Job summary

Cottonwoodcreek Dental in Wenatchee is seeking an experienced Front Office Coordinator for a full-time position. This role plays a crucial part in ensuring a welcoming atmosphere for patients while maintaining practice efficiency. Responsibilities include scheduling, insurance coordination, and managing patient inquiries.

The position offers a competitive hourly pay of $22-$26 depending on experience and includes comprehensive benefits such as health and dental coverage, 401k with match, and paid time off. If you are organized, empathetic, and dedicated, we’d love to have you join our supportive team.

Qualifications

• High school diploma or general education degree (GED) or equivalent.
• 1 year dental front office experience required, prior dental insurance coordination experience preferred.
• Excellent organizational skills and interpersonal communication are essential.

Responsibilities

• Coordinate new patient and hygiene appointments.
• Maintain productive schedules and confirm appointments.
• Collect co-payments and obtain necessary insurance pre-authorizations.

Skills

Excellent organizational skills

Excellent interpersonal communication skills

Patient advocate; empathetic, adaptable, and ethical

Ability to multitask effectively

Proficient in Microsoft Office

Education

High school diploma or GED

1 year dental front office experience

Tools

Eaglesoft Dental software

Job description

Wenatchee Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice.

In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co‑pays at checkout, scheduling and collections. This position will report to the Office Manager. The hourly salary range for this position is$22-$26 per hour depending on experience. Schedule is 4 days/week within Mon- Fri.

What You’ll Be Accountable For:

• New patient and hygiene coordination
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co‑payments.
• Obtain necessary insurance pre‑authorizations.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Other duties and responsibilities as assigned by the office manager.

Qualifications:

• High school diploma or general education degree (GED) or equivalent
• 1 year dental front office experience required, prior dental insurance coordination experience preferred
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate; empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office
• Prior experience with Eaglesoft Dental software preferred

Benefits:

• Competitive pay and comprehensive benefits (health, dental, vision, 401k with match)
• Paid time off and holiday/floating holiday pay
• A supportive team that respects your time and talents
• Ongoing training and development through Mosaic’s network
• A chance to grow your career in a warm, patient-centered environment