Front Office Coordinator-Vascular Surgery

Jackson Hospital; Montgomery (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Jackson Hospital in Montgomery, Alabama is seeking a Patient Care Coordinator - MA to support medical plans of care and perform routine nursing functions. Responsibilities include patient escort, vital signs collection, and assisting with minor surgeries. Ideal candidates will have a high school diploma, preferably with a medical assistant certification and prior experience in a physician’s office.

The role requires excellent communication skills and the ability to work well with patients and healthcare staff. Join us in making a difference in patient care!

Qualifications

• Previous work experience in a physician’s office.
• Experience with multi‑line telephones and computer systems.
• Ability to meet department attendance requirements.

Responsibilities

• Perform routine nursing functions and diagnostic procedures.
• Assist primary physician with all relevant aspects of patient care.
• Maintain clinical documentation in electronic medical record.

Skills

Excellent verbal and written communication

Good telephone etiquette

Customer relations skills

CPT and ICD-Coding

Manual dexterity

Visual acuity

Education

High School Diploma or Equivalent

Certification from accredited Medical Assistant program

Tools

Electronic medical record software

Multi-line telephones

Laboratory equipment

Job description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

Qualifications

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Experience with multi‑line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD‑Coding, computer. Electronic medical record and practice management software. X‑ray. Venipuncture. EKG, laboratory equipment and CLIA‑waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.

Equal Opportunity Employer Minority/Women/Protected Veterans/Disabled