Front Office Coordinator, Student Health and Counseling Services

California State University San Marcos; San Marcos (CA); On-site; USD 41,000 - 43,000; Full time

Job summary

California State University San Marcos seeks a Front Office Coordinator (Administrative Support Coordinator I) to manage front desk operations for Student Health and Counseling Services on campus. This full-time, non-exempt position leads front office workflows with general supervision and participates in probationary status decisions.

The role emphasizes in-person work on campus, appointment scheduling, cashiering, and records management within established university policies.

Qualifications

• Independently coordinate clerical and administrative workflows.
• Interpret and apply established campus policies and procedures.

Responsibilities

• Handle reception and communications for SHCS and visitors.
• Schedule appointments and manage patient flow.
• Coordinate cashiering and immunization compliance processing.
• Maintain records and information management systems.
• Oversee supply and inventory coordination and related tasks.
• Address routine administrative problems with sound judgment.

Skills

Reception & front desk

Appointment scheduling

Cashiering

Records management

Inventory coordination

Job description

Job Overview

The Front Office Coordinator coordinates the clerical andadministrative support functions of Student Health and CounselingServices (SHCS) and serves as a primary point of contact forstudents, families, campus partners, vendors, and the public. Theincumbent independently coordinates, prioritizes, and monitorsfront office workflows and administrative projects throughcompletion, with accountability for accurate and timely workresults. Responsibilities include reception and communications,appointment scheduling, patient-flow coordination, cashiering,immunization compliance processing, records and informationmanagement, supply and inventory coordination, and relatedadministrative support. Work is operational and procedural innature and requires the incumbent to interpret and applyestablished policies and procedures, address common and uniqueadministrative problems using sound judgment, and develop practicalsolutions within the scope of the position. Day-to-day work isperformed independently under general supervision and is reviewedin terms of overall results.

Position Summary

SHCS Front Office Coordinator (Administrative Support CoordinatorI)

This is a full-time, non-exempt position, which will lead towardpermanent status following the successful completion of a aprobationary period. Also, this position works an 11/12 pay planwith the month of July off.

For a complete list of responsibilities and requiredqualifications, please review the position description linked atthe top of the page.

Pay, Benefits, and Work Schedule

Anticipated Hiring Salary Range: $3,710 - $3,860 per month (Steps 1- 3)

CSU Classification Salary Range: $3,710 - $5,405 per month

Salary is commensurate with the background and experience of theindividual selected.

This position is eligible for a broad range of benefits, includingmedical, dental, vision, life and disability insurances, retirement(CalPERS), tuition waiver, vacation and sick leave. In addition, 15paid holidays are offered each year; 14 scheduled on specific daysand a Personal Holiday that may be taken any time during theyear.

A comprehensive benefits summary for this position is availableonline by visiting our Benefits Portal . The CSU Total Compensation Calculator demonstrates the significance of the benefitspackage.

This position is required to work in person on campus.

California State University San Marcos

A mid-size university located in San Diego's vibrant North County,we are dedicated to service, innovation, leadership and studentsuccess. We have an attentive faculty and state-of-the-artfacilities which offer our students hundreds of opportunities tolearn, lead, play and serve.

California State University San Marcos is a new kind of university,pushing the boundaries of innovation to prepare tomorrow's leaders,build stronger communities and solve pressing issues.

Cutting-edge research meets hands-on application at our campus andin the real world.

Supplemental Information

Following a conditional offer of employment, satisfactorycompletion of a background check (including criminal records check)is required prior to beginning employment. Any offer of employmentrescinded if the background check reveals disqualifyinginformation, and/or it is discovered that the candidate knowinglywithheld or falsified information. Failure to satisfactorilycomplete the background check may affect the continued employmentof a current CSU employee who was conditionally offered theposition.

Must successfully meet and pass a pre-employment medicalexamination and drug screen.

Services provided by CSU student health centers include, but arenot limited to, primary medical care, counseling and psychologicalservices, and sexual health education and support (includingprovision of medication abortion services). Coordinate on-siteimplementation of SB 24 legally mandated medical abortionservices.

California State University San Marcos is an Equal OpportunityEmployer. We consider qualified applicants for employment withoutregard to age, physical or mental disability, gender or sex,genetic information, gender identity, gender expression, maritalstatus, medical condition, nationality, race or ethnicity, religionor religious creed, sexual orientation, and veteran or militarystatus.

The Jeanne Clery Disclosure of Campus Security Policy and CampusCrime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html.

Pursuant to the CSU Out-of-State Employment Policy, as of January1, 2022, the California State University is prohibited from hiringemployees to perform CSU-related work outside the state ofCalifornia.

Subject to Education Code 89521, applicants will be required todisclose whether they have received a final administrative decisionor final judicial decision determining that they have committedsexual harassment within the last 7 years only after adetermination is made that they meet the minimum qualifications forthe position, and before an offer of employment is extended.Applicants who reach the final stages of the application processmust also sign a release form that authorizes the release ofinformation by the applicant's current and/or former employers tothe CSU concerning any substantiated allegations ofmisconduct.

California State University San Marcos is not a sponsoring agentfor staff or management positions (i.e. H1-B visas).