Position: Medical Assistant
Company: Medi-Weightloss of Drexel Hill, PA
Schedule: Part‑time. Mix of weekday mornings/afternoons/evenings and Saturday mornings (current need includes Wed AM, Thu PM, Fri AM, Sat AM). Hours may expand as the clinic grows.
About Us
Join Medi-Weightloss of Drexel Hill, PA, where we help people achieve safe, sustainable weight loss with physician‑supervised, evidence‑based care in a supportive, patient‑first environment. We are building the trusted weight‑loss and wellness clinic in our community. We are seeking a Medical Assistant with strong front office skills to enhance our team, elevate the patient experience, and support clinical excellence.
Why Join Us
- Meaningful mission: Be part of a clinic patients choose, return to, and recommend.
- Team culture: Work in a kind, accountable, no‑drama environment focused on patient dignity and outcomes.
- Growth: Learn, contribute, and grow with a clinic that is expanding patient access and community partnerships.
- Competitive compensation.
Primary Responsibilities
Play a key role across front office and clinical support:
- Patient intake and vitals; rooming; assist the NP/clinician during visits.
- EKG, phlebotomy, IM injections (per credentials and standing orders).
- Prepare lab orders; obtain results; upload and document in the EMR with accuracy.
- Front office coverage: phones, scheduling, check‑in/out, payments, and service recovery.
- Insurance basics: verification of benefits (pre and post claim) and accurate notes in the EMR.
- Follow‑up calls and messages to support adherence, retention, and a five‑star patient experience.
- Daily scanning/uploading, inventory restocking, and exam room readiness.
- Support simple clinic outreach and events as requested by the office manager or provider.
- Nutrition exposure a plus: familiarity with food logging, basic nutrition education, or behavior‑change support.
Administrative Duties
- Use a multi‑line phone system to answer and route calls promptly and professionally.
- Conduct care calls to check progress, clarify instructions, and address concerns.
- Maintain a friendly, welcoming front desk; uphold high service standards.
- Monitor daily inventory for clinical and office supplies; restock to par levels.
- Scan and upload documents to patient charts; ensure EMR accuracy and privacy.
- Train new staff on daily procedures when requested.
- Participate in simple marketing tasks that support clinic awareness and patient retention.
Clinical Duties (varied based on credentials)
- Obtain vitals, perform EKG, and phlebotomy.
- Administer IM injections.
- Prepare lab requisitions; track and file results; document in EMR.
- Assist the NP/clinician with patient flow, referrals, and documentation.
- Perform other clinical support tasks as assigned.
Requirements
- Certification: Medical Assistant certification required; current BLS/CPR.
- Experience: Front office experience, including insurance verification and scheduling.
- Clinical: EKG and phlebotomy experience. IM injections as permitted by credentials.
- Technology: EMR proficiency; comfortable with Microsoft Office or Google Workspace.
- Service: Excellent communication and interpersonal skills; compassionate and empathetic.
- Professionalism: Confidentiality, sound judgment, and strong attention to detail.
- Nice to have: Exposure to nutrition or behavior‑change support; experience in a weight‑loss or wellness setting.
Salary: Competitive, commensurate with experience