Front Office Coordinator, Full-Time

Iredell Health System; Statesville (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Iredell Health System in Statesville, NC, seeks a Front Office Coordinator to manage insurance authorization and a range of front-office tasks. You will greet patients, collect registration data, enter charges, schedule tests, and assemble charts while maintaining equipment and supplies.

This role supports efficient daily operations and access to patient information. The position emphasizes teamwork, excellent communication, and reliability, with a schedule Monday through Friday, typically

Qualifications

• High school diploma or equivalent.
• 1-3 years of prior medical office experience.
• Coding experience preferred.
• Skilled in using Outlook, Word, PowerPoint, Excel and web-based database programs.
• Excellent communication and customer service skills.
• Problem-solving, resilience, dependability and teamwork are essential.
• Ability to lift up to 30 pounds and perform physical tasks as required.

Responsibilities

• Handle insurance authorization for patients and their physicians.
• Perform general office duties and operate office equipment.
• Greet patients and visitors.
• Collect data for registration and the billing process.
• Enter patient charges and schedule ancillary tests.
• Assemble patient charts and file documents.
• Enter data into the outcomes database as needed.
• Maintain and order office and some medical supplies.
• Ensure smooth day-to-day operations of the center.

Skills

Communication

Customer service

Problem solving

Teamwork

Resilience

Dependable

Coding (preferred)

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Excel

Web-based database programs

Job description

The Front Office Coordinator performs a variety of duties related to the authorization of insurance for patients of the and their physicians. They also perform a variety of general office duties, use of office equipment, greeting patients and visitors, collecting data for registration and the billing process, entering patient charges, scheduling ancillary tests, assembling patient charts, and filing. May be responsible for entering data into the outcomes database. Will also be responsible for normal maintenance of office equipment and ordering office supplies and some medical supplies as directed. Is accountable for the day to day operations of ensuring the center runs smoothly and effectively. Has full access to patient information.

Shift: M-Thurs 7:00 AM - 4:00 PM, Fri 7:00 AM - 12:00 PM

Requirements

• High school diploma or equivalent.
• 1-3 years of prior medical office experience.
• Coding experience preferred.
• Skilled in the use of computers – Microsoft Outlook, Word, PowerPoint, Excel, as well as web-based database programs and internet.
• Must have excellent communication and customer service skills.
• Must be a problem-solver, resilient, dependable, with an emphasis on teamwork.
• Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. Must be able to lift and carry up to 30 pounds.