Bilingual Administrative Assistant

MedCare Pediatric; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Paid time off

401(k) retirement plan

Employee referral bonus

Mentorship & career growth

Job summary

MedCare Pediatric is seeking a bilingual Administrative Assistant to support daily clinic operations in Houston. You will handle front-desk duties, translate between English and Spanish, and ensure a smooth patient experience for families seeking our pediatric therapy services.

Ideal candidates communicate clearly, stay organized, and work well in a fast-paced environment from 9:30 AM to 6:00 PM, Monday through Friday. This role offers growth opportunities within our compassionate team.

Qualifications

• Fluent in English and Spanish, with the ability to accurately communicate and translate between both languages.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Professional, friendly, and compassionate demeanor.
• Ability to multitask, prioritize, and work effectively in a busy clinic setting.
• Available to work Full Time Monday–Friday, 9:30 AM–6:00 PM

Responsibilities

• Provide front desk coverage, greet patients and families, and maintain a welcoming clinic environment.
• Answer, screen, and route phone calls, emails, and voicemail messages.
• Assist with patient check-in, intakes, and admission paperwork.
• Collect patient co-pays, provide receipts, and complete required reporting.
• Assist with scheduling and minor daily schedule changes.
• Provide Spanish-English translation support for patients, families, and staff.
• Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
• Maintain accurate patient charts, clinical records, files, and communication notes.
• Communicate with therapists regarding documentation, cancellations, and other service-related needs.

Skills

Fluent in English and Spanish

Strong verbal and written comms

Excellent organizational skills

Multitask in busy clinic

Education

Bachelor's degree or equivalent education and experience

Job description

AtMedCare Pediatric, we believe exceptional care starts with exceptional people. We provide personalized, one-on-one pediatric therapy and ABA services, partnering closely with families to help children reach their fullest potential. Our team is compassionate, collaborative, and committed to making a meaningful difference every day.

We are seeking aBilingual Administrative Assistantto support the daily operations of our pediatric therapy clinic. In this role, you will provide essential administrative and front-desk support to ensure a smooth and positive patient experience.

Responsibilities

• Providefront desk coverage, greet patients and families, and maintain a welcoming clinic environment.
• Answer, screen, and route phone calls, emails, and voicemail messages.
• Assist withpatient check-in, intakes, and admission paperwork.
• Collect patientco-pays, provide receipts, and complete required reporting.
• Assist with scheduling and makeminor daily schedule changesas needed.
• Provide Spanish-English translation support for patients, families, and staff.
• Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
• Maintain accurate patient charts, clinical records, files, and communication notes.
• Communicate with therapists regarding documentation, cancellations, and other service-related needs.

Qualifications

Required

• Fluent inEnglish and Spanish, with the ability to accurately communicate and translate between both languages.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Professional, friendly, and compassionate demeanor.
• Ability to multitask, prioritize, and work effectively in a busy clinic setting.
• Available to work Full Time Monday–Friday, 9:30 AM–6:00 PM

Preferred

• Bachelor's degree or equivalent education and experience
• Previous medical office, pediatric, rehabilitation, or administrative experience

Benefits

• Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance
• Paid Time Off & Paid Holidays
• 401(k) Retirement Plan
• Employee Referral Bonus Program
• Mentorship Program & Career Growth Opportunities

Why Join Us?

Join a compassionate team dedicated to helping children and families receive quality therapy services. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact every day.