Front Office Coordinator - Bilingual (Spanish)

Socket.dev; Katy (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

All Care Therapies in Katy, TX seeks a Bilingual Front Office Coordinator to support our outpatient team. You will handle emails and calls, schedule appointments, and guide admissions with proper medical administrative procedures.

Responsibilities include managing patient records, coordinating admissions/discharges, and translating as needed for caregivers and staff. Full-time, on-site, with comprehensive benefits available.

Qualifications

• Must be bilingual in Spanish and English.
• Must be available full-time; Monday–Friday 9:00AM–6:00PM.
• Excellent customer service and communication skills.
• Detail-oriented with thorough follow-up.
• Proficient with Microsoft Word, Excel, Outlook, etc.

Responsibilities

• Receive and respond to emails, calls, and mail for the facility.
• Schedule appointments for patients and clinicians.
• Guide staff and patients through admissions and proper medical administrative protocols.
• Check and verify information on patient records.
• Coordinate admissions and discharge of patients.

Skills

Bilingual Spanish/English

Excellent customer services

Strong verbal and written comms

Detail-oriented with follow-up

Microsoft Word/Excel/Outlook

Tools

Microsoft Word

Excel

Outlook

Job description

Company Description

All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes

Job Description

Responsiblites

We are seeking aBilingual (Spanish) Front Office Coordinatorto join our dynamic outpatient team! This rolewill provide general office support with various clerical activities and related tasks, including but not limited to:

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Coordinating admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Provide occasional translation to caregivers and staff

Qualifications

• Must be Bilingual (Spanish/English)
• Must be available FULL-TIME
  • Monday-Friday 9:00AM-6:00PM
• Excellent customer services skills
• Strong verbal and written communications skills
• Must be detail-orientated and have thorough follow-up skills
• Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft

Why Join Us?

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

• Competitive compensation that recognizes your expertise
• A referral bonus program to reward your network
• A clear pathway for career advancement through leadership development and internal promotion opportunities
• Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off

Join us and build a rewarding career in an environment that invests in your success.

Office location and Hours

810 S. Mason Road, Katy, TX 77450, 9AM- 6PM

Additional information

All your information will be kept confidential according to EEO guidelines.