Front Office Coordinator – Behavioral Health

Noble Hearts HR Consulting Inc.; Kinston (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Noble Hearts HR Consulting & Staffing seeks an Office Administrator to support daily operations in Kinston, NC. The role emphasizes organized, client-facing front-desk tasks, records maintenance, scheduling, and coordination with clinical staff to keep the office efficient and welcoming.

The successful candidate will have strong communication, multitasking, and confidentiality skills, with proficiency in office software and medical records processes; this is a full-time onsite position

Qualifications

• High school diploma, GED, or associate degree required.
• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication abilities.
• Strong interpersonal and customer-service orientation.
• Experience with office management software and records systems.

Responsibilities

• Manage front desk communications, route calls, and take messages.
• Greet clients, visitors, vendors, and applicants professionally.
• Handle mail, logs, and internal correspondence.
• Maintain visitor logs and sign-in sheets.
• Assist with payroll distribution and budgeting for supplies.
• Coordinate schedules for therapists and professionals.
• Maintain confidential client documentation and records.
• Enter and maintain client information in Sharenote.
• Process referrals and insurance verification; complete intake screenings.
• Prepare new client files and retrieve records when needed.
• Support QA/QI with incident reports and weekly drug screenings.

Skills

Organizational skills

Multitasking

Time management

Communication skills

Interpersonal skills

Customer service

Problem solving

Education

High school diploma, GED, or associate degree

Tools

Office management software

Computer systems

Sharenote

NCTopps

Medical records

Job description

Noble Hearts HR Consulting & Staffing seeks an Office Administrator to support daily operations in Kinston, NC. The role emphasizes organized, client-facing front-desk tasks, records maintenance, scheduling, and coordination with clinical staff to keep the office efficient and welcoming.

The successful candidate will have strong communication, multitasking, and confidentiality skills, with proficiency in office software and medical records processes; this is a full-time onsite position