Clinical Office Administrator & Operations Partner

RiverValley and Affiliates; Wilmington (NC); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid time off + holidays

Retirement plan

Tuition reimbursement + CEUs

Clinical supervision

Wellness programs

Mileage reimbursement

PSLF eligible

Job summary

North Carolina Solutions is seeking an experienced Office Administrator to support the Executive Director, Program Director, and Clinical Director and to keep daily operations running smoothly. This full-time role covers client services, billing, authorizations, HR, IT, QA, and scheduling in a fast-paced clinic environment.

You will own tasks, take initiative, and help improve efficiency and care delivery. Ideal candidates are detail-oriented multitaskers with strong communication skills and the

Qualifications

• High school diploma or GED required.
• Strong administrative and organizational skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Typing speed of at least 40 words per minute.

Responsibilities

• Manages new referrals for potential clients.
• Oversees client services from intake through discharge.
• Verifies insurance and schedules with appropriate providers.
• Coordinates authorizations and payer communications.
• Inputs daily staff and client schedules.

Skills

Administrative skills

Communication skills

Multitasking

Typing 40 WPM

Confidential handling

Education

High school diploma or GED

Job description

North Carolina Solutions is seeking an experienced Office Administrator to support the Executive Director, Program Director, and Clinical Director and to keep daily operations running smoothly. This full-time role covers client services, billing, authorizations, HR, IT, QA, and scheduling in a fast-paced clinic environment.

You will own tasks, take initiative, and help improve efficiency and care delivery. Ideal candidates are detail-oriented multitaskers with strong communication skills and the