Front Office Coordinator

D4C Dental Brands, Inc.; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

D4C Dental Brands, Inc. is seeking a Front Desk Coordinator to manage front office operations across its dental practices.

You will greet patients, handle scheduling, verify insurance, collect payments, and coordinate with clinicians to ensure a smooth patient flow. The role requires strong interpersonal skills, experience in medical/dental reception, the ability to multitask in a fast-paced setting, and willingness to travel between locations.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in a professional, medical, or dental environment with direct customer service is desired.
• Associates degree in Business or equivalent preferred.
• X-ray certification preferred but may be obtained through the Company.

Responsibilities

• Manage front office functions and patient-facing activities.
• Greet patients and guardians and ensure a positive experience.
• Coordinate scheduling, payments, and insurance verification.
• Communicate effectively with staff and management; maintain organization and efficiency.

Skills

Interpersonal skills

Customer service

Multitasking

Communication

Organizational skills

PC skills

Education

High school diploma

Associates degree in Business

X-ray certification (preferred)

Tools

Word

Excel

Job description

Show Map

• Industry Offices of Dentists
• Employee Type Non-Exempt

Description

We have a fantastic opportunity for anFront Desk Coordinator! The Front Desk Coordinator’s primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.

Education and Experience:

• Minimum high school diploma, or equivalent.
• Experience working in a professional, medical, or dental environment with direct customer service is desired.

Specific Skills:

• Strong interpersonal and relationship-building skills; must be able to establish and maintain positive working relationships.
• Ability to work in a fast-paced office environment
• Ability to travel between multiple locations.
• Customer service oriented and able to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication with all staff and management.
• Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Strong PC skills and ability to learn and successfully use new programs as required.

If you desire a career where you want make a difference in people’s lives, and work well with a team, we would love to meet you!

Requirements

Education/Credentials:

• A minimum of a high school degree or equivalent is required.
• Associates degree in Business or equivalent is preferred.
• Bilingual is preferred, but not required.
• X-ray certification is preferred, but may obtained through the Company.

Job-related experience:

• Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years.

Job-related skills/competencies:

• Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.
• Strong customer service skills and ability to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication skills with all levels of employees and public.
• Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.
• Strong computer skills, Word and Excel a must, and ability to learn new programs as needed.
• High degree of initiative, accountability and independent judgment.
• Communication- effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.

Working conditions:

• Travel between the assigned offices, if needed
• Attend and participate in all office meetings, continuing education events and morning huddles