Front Office Coordinator

D4C Dental; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

D4C Dental is seeking a Front Desk Coordinator to manage front office operations across our practice. The role focuses on placing patients and families first, coordinating scheduling, and delivering friendly, professional service.

Candidates should have a high school diploma and experience in medical or dental settings. Associates degree preferred, bilingual skills helpful, and X-ray certification a plus. Travel between offices may be required.

Qualifications

• High school diploma or equivalent required.
• Associates degree in Business or equivalent preferred.
• X-ray certification preferred, but may be obtained through the Company.
• Bilingual preferred, but not required.

Responsibilities

• Handle all front office functions for the practice.
• Ensure that patients, parents and/or guardians are the number one priority.
• Travel between multiple locations as needed.
• Provide excellent customer service with a pleasant demeanor.
• Communicate effectively with staff and management.
• Maintain organization and attention to detail in a fast-paced environment.

Skills

Interpersonal skills

Customer service

Written & verbal communication

Organizational skills

Multitasking

Learn new programs

Travel between locations

Teamwork

Education

High school diploma or equivalent

Associates degree in Business

X-ray certification preferred

Bilingual preferred

Tools

Word

Excel

Job description

We have a fantastic opportunity for an Front Desk Coordinator! The Front Desk Coordinator's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.

Education and Experience:

• Minimum high school diploma, or equivalent.
• Experience working in a professional, medical, or dental environment with direct customer service is desired.

Specific Skills:

• Strong interpersonal and relationship-building skills; must be able to establish and maintain positive working relationships.
• Ability to work in a fast-paced office environment
• Ability to travel between multiple locations.
• Customer service oriented and able to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication with all staff and management.
• Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Strong PC skills and ability to learn and successfully use new programs as required.

If you desire a career where you want make a difference in people's lives, and work well with a team, we would love to meet you!

Education/Credentials:

• A minimum of a high school degree or equivalent is required.
• Associates degree in Business or equivalent is preferred.
• Bilingual is preferred, but not required.
• X-ray certification is preferred, but may obtained through the Company.

Job-related experience:

• Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years.

Job-related skills/competencies:

• Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.
• Strong customer service skills and ability to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication skills with all levels of employees and public.
• Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.
• Strong computer skills, Word and Excel a must, and ability to learn new programs as needed.
• High degree of initiative, accountability and independent judgment.
• Communication- effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.

Working conditions:

• Travel between the assigned offices, if needed
• Attend and participate in all office meetings, continuing education events and morning huddles