Front Office Coordinator

Panther Physical Therapy; St. Louis (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Alliance PTP Partners in Creve Couer, MO, is seeking a Front Office Clerk for a medical office environment. You will perform daily administrative duties and support patient services.

The role requires strong communication, basic computer skills, and the ability to manage multiple tasks in a busy clinic, ensuring smooth scheduling and accurate insurance verification.

Qualifications

• Background in medical office, customer service or similar business setting preferred.
• Ability to communicate effectively with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Responsibilities

• Complete daily general office and administrative duties.
• Oversee the collection of insurance co-pays and patient registration, and document and reconcile daily schedule.
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
• Verify insurance benefits.
• Monitor calls and clinic visitors to ensure accurate, timely, and positive clinic communication.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Job description

Current Open Positions with Alliance PTP Partners

Location: Creve Couer, MO

Job Id:2919

# of Openings:1

Job description for FOC position

Essential Duties and Responsibilities:

• Complete daily general office and administrative duties
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate , timely , and positive clinic communication, facilitation, and presentation

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.

Qualifications/Skills:

• Basic computer skills including proficiency with Microsoft Office and Outlook.
• High School Diploma or GED required
• Two years of experience in a medical office, customer service, or other similar business setting preferred.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Physical Demands:

The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.