Advent PT East Beltline - Front Office Coordinator

Alliance Physical Therapy Partners; Grand Rapids (MI); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Advent PT, an Alliance Physical Therapy Partner, is seeking a Front Office Coordinator in Grand Rapids, MI. You will be the first contact for patients and provide administrative support for the outpatient clinic, ensuring smooth daily operations and compliant handling of insurance information.

Join a busy clinic where strong organization and communication are essential. The role involves scheduling, patient registration, and coordinating between staff and patients while upholding Medicare and

Qualifications

• High School Diploma or GED is required.
• Two years of experience in a medical office or customer service role preferred.
• Ability to communicate effectively with a diverse patient population.
• Strong organizational skills and attention to detail.
• Capable of handling multiple tasks in a busy environment.

Responsabilités

• Perform daily general office and administrative duties.
• Process patient registrations and insurance co-payments.
• Provide professional customer service to patients and visitors.
• Verify and document insurance benefits and scheduling.

Connaissances

MS Office

Outlook

Customer service

Effective communication

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Current Open Positions with Alliance PTP Partners

Location: Grand Rapids, MI

Job Id:2951

# of Openings:1

Advent PT, an Alliance Physical Therapy Partner, is looking for a full-time Front Office Coordinator to join our team!

Summary:

The Front Office Coordinator is the initial point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies.

Essential Duties and Responsibilities:

• Complete daily general office and administrative duties
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.

Qualifications/Skills:

• Basic computer skills including proficiency with Microsoft Office and Outlook.
• High School Diploma or GED required
• Two years of experience in a medical office, customer service, or other similar business setting preferred.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Physical Demands:

• The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.