Physician Liaison Job – Reston VA

Sentapartners; Reston (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Health Savings Account

Flexible Spending Account

Short & Long Term Disability

Holidays & Paid Time Off

Employee Assistance Program

Job summary

SENTA Partners in Reston, Virginia is looking for a Physician Liaison to develop relationships with referral sources and increase patient recruitment. This role involves coordinating marketing activities, analyzing referral data, and fostering community outreach.

The ideal candidate has a strong background in sales, excellent communication skills, and a commitment to customer service. The position offers comprehensive health benefits and a supportive work environment.

Qualifications

• Experience in sales roles focused on relationship-building and customer service.
• Ability to analyze data for sales optimization.
• Self-motivated with excellent communication skills.

Responsibilities

• Develop and grow relationships with referral sources.
• Conduct sales calls to introduce services.
• Analyze referral data to improve sales plans.
• Promote community outreach and awareness.

Skills

Relationship building

Sales techniques

Data analysis

Customer service

Tools

CRM software

Job description

Reston Ear, Nose, & Throat , an affiliate of SENTA Partners , is Northern Virginia's premier adult and pediatric otolaryngology center. The specialists at Reston Ear, Nose and Throat are committed to providing compassionate and comprehensive care for a wide range of ear, nose, and throat (ENT) and allergy problems for adult and pediatric patients.

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is help people Breathe Hear Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

Position Summary

The Physician Liaison is responsible for the recruitment and provision of new patients to the assigned offices by creating and nurturing relationships with a variety of external referral sources, such as other physician groups, hospitals, physicians, nurses, office managers, and referral coordinators. The Physician Liaison is responsible for building and growing referral relationships through coordinating sales activities, using a consultative sales approach, virtual outreach and other marketing and sales techniques. This role is critical to SENTA Partner’s overall success in achieving its vision of becoming the industry leading organization for ENT & Allergy physicians.

Key Responsibilities

• Develops and grows strong relationships with direct referral sources through scheduled account visits to recruit new patient referrals.
• Conduct face to face sales calls and presentations to referral sources, introducing ENT and Allergy services and new service lines.
• Obtains, interprets, and analyzes physician referral data to 1) optimize sales effectiveness, efficiency, and 2) to prioritize sales and logistics (routing) plans to reach weekly and monthly sales objectives.
• Leveraging the CRM, develops & maintains an effective field activity tracking system to document calls, call notes and other activities.
• Promotes and participates in community awareness through events and outreach.
• Defines and contentiously refines competitive landscape and value proposition (pitch) of the assigned practices.
• Resolves physician customer service calls, taking initiative to make decisions within authorized scope of responsibility, or directing decision making to the proper authority.
• Provides timely follow up on specific questions, areas of interest, and/or concerns expressed by referral sources.
• Facilitate introduction of new referring physician & relevant support staff to assigned practices. Ensures all new referral sources receive appropriate and timely educational information (i.e., bio on MDs, patient outcomes data, set up meeting with physician team, etc.)
• Works with organization’s leadership on referral source retention & growth strategies.
• Prepares monthly and quarterly reports and reviews findings with the physicians & leadership.
• Aids in identifying referral growth strategy, setting referral growth goals, calculating referral forecasts, and creating plans toward increased market penetration.
• Actively demonstrates commitment to providing excellent customer service.
• Actively participates in educational activities/self-development to enhance professional growth.
• Maintains professional appearance and conduct as established by the organization.
• Encourages and maintains confidentiality in all interaction with physicians/providers.
• Other duties as assigned.

What We Offer

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)

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• .Cer tain US jurisdictions require S ENTA Partners to provide new employees with a reasonable estimate of the salary for th is role at the loc ation in which the job may be performed . Th e posted salary range reflects our best estimate at the time of posting, though it's important to remember that actual salaries may vary. Factors that determine the final salary offer include office location, experience , skills, and current organizational needs .
• SENTA Partners is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.