Front Office Coordinator

University of Oklahoma; Norman (OK); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

University of Oklahoma in Norman seeks a Front Office Coordinator for the International Student Services (ISS) office. The role opens and closes the front desk, greets students, and supports staff with clerical tasks and daily operations.

You will schedule appointments, manage inquiries, handle confidential files under FERPA, and assist with event planning and student travel arrangements. Supervising student workers and maintaining supplies are also included in duties.

Formación

• High School Diploma or GED is required.
• At least 24 months of office, clerical, or administrative experience.

Responsabilidades

• Open, run, and close the front office for International Student Services.
• Provide reception, answer routine inquiries, and direct calls as needed.
• Schedule appointments and coordinate online calendars for ISS staff.
• Maintain confidential files and FERPA-compliant records.
• Order and track office supplies; prepare reports and correspondence.
• Arrange travel and accommodations; organize meetings and events.
• Hire, train, and supervise student workers; assist with arrival documentation events.

Conocimientos

Office experience

Reception

Scheduling

Clerical skills

Educación

High School Diploma or GED

Descripción del empleo

Pay Range:Targeted hourly pay up to $18.27, depending on experience.

Benefits Eligible: Yes

Work Schedule:Monday - Friday, Standard/Fixed Schedule

Travel:Not required

Position Introduction

The front office coordinator is responsible for opening and closing the front office for International Student Services each day, as well as for creating a welcoming and friendly environment for international students. The front office coordinator will ensure the smooth operation of the International Student Services Office by providing support to ISS staff and students.

Responsibilities include

• Under general supervision, performs administrative support-oriented job duties, to include but not limited to resolving routine questions and problems, filing maintenance, scheduling appointments, reception, inventory management, typing, report preparation, and correspondence.
• Maintains office files that may be of a confidential nature.
• Schedules various appointments for ISS staff via online schedule and ensures administrative details are completed.
• Receives incoming calls for office personnel, including student inquiries/requests, and refers to appropriate person.
• Records messages or responds to caller with routine information.
• Maintain confidentiality of student information per FERPA regulations.
• Provides information regarding location or availability of materials, resources, and services.
• Monitors and orders supplies for the office and completes requisitions.
• Responsible for preparing, reviewing, and responding to routine correspondence for office personnel.
• Opens, routes, and prepares incoming and outgoing mail.
• Prepares various reports and makes copies and assembles materials.
• May run errands for the department.
• Plans and organizes meetings and programs.
• Responsible for organizing and executing an event for collecting new international student arrival documents.
• Hires, trains, and supervises student workers.
• Makes travel arrangements.
• Understand office procedures and basic immigration regulations.
• Understand and implement internal policies regarding international students.
• Performs related duties as assigned to successfully fulfill the function of the position.

View full job description

Required Education and Experience

• High School Diploma or GED.
• 24 months office, clerical, or administrative experience.

Required Certifications and Licenses

• Valid driver's license may be required for work in certain areas for the performance of specific job duties.(Candidates assigned to locations requiring vehicle operation must possess and maintain an active, valid driver's license)

Hiring Contingent Upon a Background Check

Yes