Front Office Coordinator

ADP, Inc.; Galloway Township (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision insurance

Short-term and long-term disability

Life insurance gifted to you

401(k) with employer match

Paid time off and holidays

Team-driven growth culture

Work-life balance

Job summary

Smithville Smiles in Galloway, NJ, is seeking a Front office coordinator to join our patient-centered dental team. You will greet patients, answer calls, schedule visits, verify insurance, collect payments, and support treatment plans to ensure a smooth patient experience.

We value a warm, professional, and efficient front desk presence with at least 1 year of dental front office experience, excellent communication, and organizational skills.

Qualifications

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Excellent customer service and communication skills
• Detail-oriented with strong organizational and multitasking abilities

Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency
• Answer phone calls, respond to patient inquiries, and schedule appointments
• Verify dental insurance eligibility and accurately input patient and insurance information
• Collect co-pays, process payments, and balance daily transactions
• Assist with treatment plan presentation and financial arrangements when needed
• Maintain up-to-date knowledge of services offered and insurance plans accepted
• Confirm patient appointments and manage the daily schedule to reduce no-shows
• Support compliance with HIPAA, OSHA, and Squire Dental policies
• Collaborate with clinical and administrative teams to ensure a smooth patient experience
• Maintain an organized front office environment
• Other duties as it relates to the position

Skills

Customer service

Communication

Organization

Multitasking

Detail-oriented

Education

High school diploma or equivalent

Tools

Denticon

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Smithville Smiles, Galloway, NJ, US

3 days ago Requisition ID: 1378

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Front office coordinator looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:

Competitive pay

Medical, Dental and Vision insurance options

Short-term and long-term disability insurance

Life insurance gifted to you

401(k) with employer match

Paid time off and paid holidays

A team culture focused on growth, communication, and high-quality care

Work-life balance

What You’ll Do

As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:

Greet and check in patients with warmth, professionalism, and efficiency

Answer phone calls, respond to patient inquiries, and schedule appointments

Verify dental insurance eligibility and accurately input patient and insurance information

Collect co-pays, process payments, and balance daily transactions

Assist with treatment plan presentation and financial arrangements when needed

Maintain up-to-date knowledge of services offered and insurance plans accepted

Confirm patient appointments and manage the daily schedule to reduce no-shows

Support compliance with HIPAA, OSHA, and Squire Dental policies

Collaborate with clinical and administrative teams to ensure a smooth patient experience

Maintain an organized front office environment

Other duties as it relates to the position

Qualifications

Required:

High school diploma or equivalent

Minimum 1 year of dental front office experience

Excellent customer service and communication skills

Detail-oriented with strong organizational and multitasking abilities

Preferred:

Proficiency in dental software systems (Denticon)

Work Environment & Physical Requirements

Frequent use of a computer, phone, and standard office equipment

Ability to sit, stand, and assist patients for extended periods

Occasional lifting of office supplies or records

We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued.