Front Office Associate

Atlanta Plastic Surgery, P.C.; Atlanta (GA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Paid lunches

Paid holidays

401(k) retirement plan with profit sharing

Health, dental, vision insurance options

Job summary

Atlanta Plastic Surgery, P.C. offers a full-time position in Sandy Springs for a dedicated front desk professional. The role includes welcoming patients, managing appointments, and maintaining a clean environment. With a flexible schedule, no nights or weekends are required, allowing for a strong work-life balance.

Qualifications include excellent customer service skills, teamwork, and familiarity with medical terminology. Compensation includes an hourly rate of $21–$23 plus various benefits.

Qualifications

• Friendly, professional demeanor with strong customer service skills.
• Able to remain composed in a fast-paced environment.
• Experience with adult and pediatric patients preferred.

Responsibilities

• Welcome patients upon arrival.
• Collect and scan required identification and insurance cards.
• Schedule post-operative and follow-up appointments.

Skills

Customer service skills

Teamwork

Communication skills

Computer proficiency

Organizational skills

Ability to work independently

Flexibility

Spanish language skills

Tools

Epic EMR

Nextech EMR

Job description

A great opportunity to join a well-regarded 60+ year old practice serving adult and pediatric patients, with expertise in reconstructive and cosmetic surgery.

Enjoy a flexible schedule and strong work-life balance — no nights, weekends, or holidays, and early dismissal on Fridays.

Location: This full-time role is 40 hours per week and is based in Sandy Springs, 30342. Occasional travel to our Cumming or Canton offices (1–2 times per year) may be required to provide vacation coverage.

Schedule

Monday–Thursday: 8:30 AM–5:00 PM

Friday: 9:00 AM–3:00 PM

Occasional extended hours may be required if clinic operations run beyond 5:00 PM.

Qualifications

• Friendly, professional demeanor with strong customer service skills
• Ability to work effectively as part of a team
• Able to remain composed and professional in a fast-paced, high-pressure environment
• Strong computer proficiency
• Excellent organizational skills
• Excellent verbal and written communication skills
• Capable of working independently and making sound decisions
• Experience with adult and pediatric patients preferred
• Familiarity with insurance plans and medical terminology preferred
• Spanish language skills are a plus
• Experience with Epic and/or Nextech EMR software is a plus
• Because of our partnership with CHOA, proof of a current flu shot is required upon hire.

Responsibilities

• Welcome patients upon arrival
• Collect and scan required identification and insurance cards
• Collect and record copays, cosmetic consultation fees, and surgery deposits
• Schedule post-operative and follow-up appointments
• Keep the waiting room clean and presentable
• Cross-train and support other front desk roles
• Perform other duties as assigned by management

Physical Requirements

• Must be able to be standing or walking 2-4 hours/day
• Must be able to lift/carry 0-20 lbs frequently and 20+ lbs occasionally

Compensation

Hourly Rate: $21–$23 per hour, depending on experience, plus discretionary bonus.

Benefits include paid lunches, paid holidays, paid time off, life insurance, short-term and long-term disability, 401(k) retirement plan with profit sharing, and optional health, dental, vision, flex plan, and AFLAC policies.

We participate in E-Verify to confirm work authorization. We are an Equal Opportunity Employer.