Front Office Concierge & Communications Specialist

City of Lincoln; North Little Rock (AR); On-site; USD 29,000 - 36,000; Full time

Job summary

City of Lincoln is seeking a receptionist to greet visitors, answer inquiries, and direct callers to the appropriate departments. The role includes handling messages, coordinating with staff, and supporting clerical tasks in a busy office environment.

Responsibilities include directing customers, processing licensing for stores, managing shipping/tracking, and maintaining office supplies while delivering professional service to all callers and visitors.

Qualifications

• High school diploma or GED or equivalent.
• 1–3 months related experience or training.
• Valid driver’s license.
• Must pass background and drug screening.

Responsibilities

• Greets walk-in customers and directs to appropriate department.
• Answers incoming phone calls and takes messages.
• Processes new car licensing for all stores.
• Manages mailing system and Federal Express tracking.
• Assists with clerical duties as requested.
• Maintains office supplies and check on paper stock.

Skills

Customer service

Communication

Clerical duties

Data entry

Basic math

Education

High school diploma or GED

1–3 months related experience

Job description

City of Lincoln is seeking a receptionist to greet visitors, answer inquiries, and direct callers to the appropriate departments. The role includes handling messages, coordinating with staff, and supporting clerical tasks in a busy office environment.

Responsibilities include directing customers, processing licensing for stores, managing shipping/tracking, and maintaining office supplies while delivering professional service to all callers and visitors.