Front Office & Clinic Operations Specialist

Sunstone Therapies; Rockville (MD); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan

Paid time off

Job summary

Sunstone Therapies is seeking a Clinic Operations Coordinator in Rockville, MD to manage front office operations and patient coordination. The role supports scheduling, insurance authorization, and billing liaison activities while ensuring a welcoming, efficient clinical environment.

The position reports to the Practice Administrator and requires a proactive, detail-oriented individual with healthcare experience. Schedule is Monday–Friday, onsite at Rockville location.

Qualifications

• High school diploma or equivalent required; an associate degree in healthcare administration or related field preferred.
• Two+ years in healthcare practice, medical office, or other customer-facing setting.
• Strong administrative and organizational skills with attention to detail.
• Proficiency with Microsoft Office and ability to learn new healthcare software.

Responsibilities

• Serve as the primary front-office representative for the clinic, greeting patients professionally.
• Manage front desk operations: phones, inquiries, mail, deliveries, scheduling support.
• Coordinate patient appointments and ensure scheduling accuracy for providers.
• Coordinate insurance authorization activities and billing liaison tasks.
• Maintain accurate patient records and support administrative documentation processes.
• Support clinic readiness and inventory and assist with quality assurance activities.

Skills

Customer service

Scheduling

Administrative support

Microsoft Office

EMR/EHR systems

Education

High school diploma

Associate degree in healthcare administration or related field

Tools

Practice management software

EMR/EHR scheduling software

Job description

Sunstone Therapies is seeking a Clinic Operations Coordinator in Rockville, MD to manage front office operations and patient coordination. The role supports scheduling, insurance authorization, and billing liaison activities while ensuring a welcoming, efficient clinical environment.

The position reports to the Practice Administrator and requires a proactive, detail-oriented individual with healthcare experience. Schedule is Monday–Friday, onsite at Rockville location.