Front Office Clinic Assistant - TP141792

University of California San Diego; San Diego (CA); On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Paid vacation

Sick time

Holiday pay

Training opportunities

Job summary

University of California San Diego seeks a Front Office Clinic Assistant to support Medical Center Operations. Duties include patient check-in, appointment scheduling, phone screening, and triage, with EPIC Cadence expertise required.

The role emphasizes accurate medical record handling, study patient coordination, and delivering welcoming patient service in a 100% onsite La Jolla setting. Flexible start times and collaboration with LVN Supervisor and Clinic Director are expected.

Qualifications

• At least two years of experience with EPIC Cadence.
• Excellent punctuality and attendance record.
• Experience performing patient administrative duties including check-in, appointment scheduling, and triaging.
• Familiarity with Medicare, Medi-Cal, HMO, PPO, private providers, and cash pays.
• Experience with EPIC patient registration and medical records management.
• Experience coordinating study patient scheduling.
• Ability to perform general office functions and reconcile end-of-day cash handling.
• Strong customer and visitor service to promote a welcoming environment.
• Excellent organizational and collaborative skills for staff meeting logistics.

Responsibilities

• Check in patients and schedule appointments.
• Screen telephone calls and triage patients to physicians.
• Coordinate and schedule study patients and ensure accurate medical records.
• Maintain patient files and assist with EPIC registration.
• Reconcile end-of-day cash handling and ensure timely filing of documents.
• Assist with staff meeting materials and logistics under supervision.

Skills

EPIC Cadence

Punctuality

Patient administrative duties

Scheduling appointments

Phone screening

Medical insurance familiarity

Study patient coordination

Cash handling

Team collaboration

Job description

#TP141792 Front Office Clinic Assistant

Filing Deadline: Sun 10/18/2026

Position available through UCSD Temporary Employment Services (TES). Employment through TES is an excellent way to gain valuable UCSD experience and get your foot in the door for career positions. TES employment includes medical coverage, paid vacation & sick time, paid holidays, as well as training and development opportunities!

ASSIGNMENT DETAILS

TES is looking for a Front Office Clinic Assistant to support Medical Center Operations.

Duration: This assignment is anticipated to last 5-6 months.

Compensation and Benefits: $26.73-$31.02/hour. Eligible for Mid-level Medical Benefits, Vacation, Sick, and Holiday pay.

Work Schedule: M-F 8:30am-5pm (with flexibility for 7:30am-4pm)

Location: 100% onsite in La Jolla.

DESCRIPTION

Under direction of the LVN Supervisor, the Front Office Clinic Assistant performs the duties related to patient administrative services. Duties include: checking in patients, scheduling appointments, screening telephone calls, and triaging patients to appropriate physicians. Familiar with a wide variety of healthcare insurance providers (Medicare, MediCal, HMO, PPO, private providers, and cash pays).

Responsible for coordinating and scheduling study patients. Responsible for ensuring accuracy in medical record preparation, online EPIC patient registration, and facilitating patient appointment scheduling and dispositions. Responsible for promoting a welcoming and pleasant experience by exhibiting superior visitor and patient services. Perform general office functions and ensure patient documents are filed appropriately and timely. Reconcile end of day cash handling. Ensure medical records and files are maintained and available for appointments. In collaboration with the LVN Supervisor and Clinic Director, prepare materials for staff meetings and assist with logistics. Take direction from the Clinic Director in the absence of immediate supervisor.

QUALIFICATIONS

• At least two (2) years of experience with EPIC Cadence.


• Must have an excellent record of punctuality and attendance.


• Demonstrated experience performing patient administrative duties, including patient check-in, appointment scheduling, call screening, and patient triaging.


• Knowledge of and familiarity with a wide variety of healthcare insurance providers (Medicare, MediCal, HMO, PPO, private providers, and cash pays).


• Experience with online EPIC patient registration, medical record preparation, and maintaining patient files for appointments.


• Experience coordinating and scheduling study patients.


• Ability to perform general office functions, file patient documents appropriately and in a timely manner, and reconcile end-of-day cash handling.


• Excellent customer and visitor service skills to promote a welcoming and pleasant clinic environment.


• Strong organizational and collaborative skills to assist with staff meeting materials and logistics.


• Ability to take direction from leadership and work under general supervision.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.


• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $55,812 - $79,093 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.73 - $37.88

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. \"Misconduct\" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy


• UC Anti-Discrimination Policy


• Abusive Conduct in the Workplace

Prospective employees who are ordinarily residents in Iran or who are physically located in Iran are generally not eligible to for employment per suspension of General License G on 24 August 2026. If you have ever resided in Iran or have an Iranian passport and would like to confirm your eligibility, please contact [e-mail] for consideration of your particular circumstances.