ASCEND Program Assistant- General Healthcare - 141779

University of California San Diego; California, Northern (MO, KY); Hybride; USD 38 000 - 40 000; Temps partiel

Avantages offerts par ce poste

Fully remote

Résumé du poste

UC San Diego is seeking a part-time ASCEND Program Assistant in the Healthcare Education Department to support planning, delivery, and administration of the ASCEND program. The role involves student advising, course selection support, and coordinating events with DES staff and instructors.

The position is fully remote, requires strong communication and organizational skills, and may include occasional weekends or evenings. Filing deadline is 10/22/2026.

Qualifications

• Experience in customer service in a university or college setting.
• Experience implementing and coordinating new programs in continuing education.

Responsabilités

• Assist with planning, implementation, and administration of the ASCEND Program.
• Provide basic advising and communicate with students on programs, options, and grades.
• Organize events and support continuous improvement projects.

Connaissances

Customer service

Communication skills

Teamwork

Organization

Public education programs

Outils

Word

Excel

PowerPoint

Description du poste

Payroll Title: PUBL EDUC SPEC 2

Department: EXTENSION

Hiring Pay Scale: $27.35 - $29.00 / Hour

Worksite: Remote

Appointment Type: Limited Appointment

Appointment Percent: 40%

Union: Uncovered

Total Openings: 1

Work Schedule: Days, Variable, 16 hrs/Wk, Flexible schedule.

#141779 ASCEND Program Assistant- General Healthcare

Filing Deadline: Thu 10/22/2026

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

This is a part-time 40% Limited position for 10 months with the possibility of extension or conversion to career status.

DESCRIPTION

DEPARTMENT OVERVIEW

UC San Diego Division of Extended Studies serves as a catalyst for positive change by advancing global access, equity, and social and economic mobility through educational enrichment across the lifespan.

As a fully self-supporting division under UC San Diego Academic Affairs, Extended Studies operates year-round (12 months of active instruction) with a budget of $50 million annually. A team of 260 academic and staff employees and more than 1,200 instructors fulfill the mission of delivering exceptional educational experiences and services that reflect our standing as part of a top-tier globally renowned public research University.

Extended Studies operates in 200,000 square feet of managed space, including a headquarters building with classrooms, training spaces and key administrative offices adjacent to the UC San Diego campus, as well as off-campus classroom facilities in nearby University City. The division maintains a robust online learning platform, operating 24/7 with webcasting and video-conferencing capabilities, while also maintaining a strong web presence with e-commerce operating 24/7. There are over 90,000 enrollment transactions annually, supported by a robust network of representatives, agents, and students. Focused on community engagement and enrichment, the division operates two television stations, UCTV and UCSD-TV, and a variety of public lecture programs, while staying active in federal, state, local, and private research and technical assistance programs and activities.

Extended Studies is also responsible for the management and financial, operational, and programming oversight of UC San Diego Park & Market, a 66,000-square-foot, four-story, multi-purpose office building located in the East Village neighborhood of downtown San Diego. Park & Market supports and hosts a wide variety of civic, community, corporate, and campus events, meetings, conferences, and programs.

POSITION OVERVIEW

The ASCEND Program Assistant resides in the Healthcare Education Department, in the UC San Diego Division of Extended Studies (DES). This role will assist with the planning, implementation, and administration of the Advancing Substance Use Disorder Counselor Education and Development (ASCEND) Program at DES. Under the supervision of the Healthcare Education Director and direction of the ASCEND Program Manager, this role assists with the program delivery needs of the ASCEND Program. This includes using professional public educational program concepts in the completion of public education assignments, such as basic advising/communicating with students on programs, course selection options and grades, organizing and implementing special programs/activities/events, and working on continuous improvement projects that are of moderate scope and complexity. The role may also participate in the development of marketing plans and collateral and may also communicate with Instructors and other DES staff.

QUALIFICATIONS

• Strong demonstrated experience in customer service in a university or college. Experience resolving issues including, but not limited to, complex requests, disgruntled students/instructors, and exceptions to policies.

• Experience in implementing, coordinating and administering new programs and courses in a continuing education environment, preferably in Healthcare systems.

• Excellent communication skills, both verbal and writing /editing skills for memos, routine correspondence, and business agreements. Excellent knowledge of English grammar, spelling, and punctuation. Strong interpersonal and presentation skills.

• Experience working within a team framework. Experience participating and presenting in group discussions/meetings regarding systems, procedures, policies and goals of the department.

• Demonstrated experience working effectively without close supervision in a fast-paced environment with frequent interruptions, changing priorities and deadlines, while performing tasks accurately and quickly.

• Excellent organization abilities and project management skills to independently manage complex tasks, with competing demands for time and resources. Ability to prioritize and schedule work effectively within set guidelines to meet established deadlines.

• Basic skills using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint. Demonstrated experience with database software.

• Demonstrated experience providing customer service to students in an academic setting. Strong demonstrated experience in customer service in a university or college. Experience resolving issues including, but not limited to, complex requests, disgruntled students/instructors, and exceptions to policies.

• Working knowledge of current public education programs and trends.

• Working knowledge of conducting needs assessment.

• Working skills to produce and deliver programs.

• Good analytical skills to understand how business needs can be addressed through the design and delivery of training programs.

• Good reading, verbal, written and interpersonal communication skills, and good presentation skills.

• Working knowledge of departmental and organization policies and procedures; knowledge of educational program content and objectives.

• Working knowledge of delivering public educational programs.

SPECIAL CONDITIONS

• A cover letter is optional but strongly encouraged.

• This position is fully remote.

• May have to work occasional weekends and evenings.

• Job offer is contingent upon satisfactory clearance based on Background Check results.

Pay Transparency Act

Annual Full Pay Range: $57,100 - $96,700 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $27.35 - $46.31

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. \"Misconduct\" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Prospective employees who are ordinarily residents in Iran or who are physically located in Iran are generally not eligible to for employment per suspension of General License G on 24 August 2026. If you have ever resided in Iran or have an Iranian passport and would like to confirm your eligibility, please contact [e-mail] for consideration of your particular circumstances.