Front Office Clerk

AIDS Healthcare Foundation; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

A Front Office Clerk at AIDS Healthcare Foundation greets patients and visitors with courtesy, supports scheduling, and assists pharmacy patrons to ensure smooth operations at the healthcare center.

Attention to detail when accessing patient charts helps clinicians provide timely treatment, while teamwork and feedback to the manager drive continuous service improvements and better patient experiences.

Job description

A Front Office Clerk contributes to AHF's mission by presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner, scheduling appointments and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.

The Front Office Clerk can enhance the experience of other members of the Healthcare Center staff, by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution.

The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.