Front Office Clerk

AIDS Healthcare Foundation; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Front Office Clerk in Los Angeles to greet patients, assist with testing and pharmacy patrons, and provide a courteous, helpful presence at the reception. You will help schedule appointments and support the needs of our clients across the healthcare center.

Attention to detail when pulling patient charts and medical records helps ensure a smooth flow and supports physicians in delivering timely care.

Qualifications

• Greeting patients in a courteous and sensitive manner.
• Scheduling appointments and assisting patients and pharmacy patrons.
• Attention to detail when pulling up patient charts and medical records.

Responsibilities

• Greet patients and assist with testing or pharmacy patrons.
• Schedule appointments and support patient flow at the front desk.
• Assist with patient needs and coordinate with healthcare center staff.
• Provide feedback to management to improve service delivery.

Skills

Customer service

Scheduling

Job description

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Value Employees


• Respect for Diversity


• Nimble


• Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

Contribution Profile

A Front Office Clerk contributes to AHF's mission by presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner, scheduling appointments and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.

The Front Office Clerk can enhance the experience of other members of the Healthcare Center staff, by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution.

The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Compensation

$21 - $22/hr