Dental Business Assistant

MAHAN; Franklin (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Spa-inspired work environment

Collaborative team atmosphere

Growth and development opportunities

Meaningful patient relationships

Job summary

Dental Bliss in Franklin, TN is seeking a friendly Dental Front Desk Associate to join a resort-style practice. You will manage patient check-in/check-out, handle calls, and coordinate appointments in a busy, team-driven environment.

Ideal candidates have at least 2 years of dental office experience, excellent communication, and strong organizational skills. A warm professional demeanor and proficiency with dental software are essential for success.

Qualifications

• Minimum of 2 years of dental office experience preferred.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Exceptional customer service skills with a patient-first mindset.
• Strong computer skills and the ability to quickly learn new software.
• A positive, dependable attitude and willingness to support the team.
• Experience with dental practice management software is preferred.
• A professional, friendly demeanor and strong attention to detail.

Responsibilities

• Welcome patients with a warm, friendly attitude and provide an outstanding check-in and check-out experience.
• Answer incoming calls, respond to patient inquiries, and make outbound calls as needed.
• Schedule appointments and coordinate follow-ups to maintain an efficient and productive schedule.
• Assist in managing both doctor and hygiene schedules, minimizing openings and maximizing patient flow.
• Work closely with the Treatment Coordinator and clinical team to ensure seamless patient communication and care.
• Maintain accurate patient records, treatment documentation, and account transactions.
• Coordinate patient referrals and follow established office scheduling procedures.
• Help maintain an organized, professional, and welcoming front office.
• Monitor and order administrative and office supplies as needed.

Skills

Dental front office

Customer service

Verbal communication

Written communication

Organization

Multitasking

Computer skills

Dental software

Team player

Education

High school diploma

Tools

Practice management software

Job description

Dental Front Desk Associate - Dental Bliss

Location: Franklin, TN.

Job Type: Full-Time | Permanent.

Pay: Competitive, Based on Experience.

Join Our Team at Dental Bliss!

At Dental Bliss, we believe a dental visit should be anything but ordinary! Our resort-style dental practice in Franklin, TN, combines advanced dentistry with a relaxing, spa-like atmosphere to create an exceptional experience for every patient.

We're looking for a friendly, organized, and motivated Dental Front Desk Associate who loves working with people and thrives in a busy, team-oriented environment.

As one of the first faces our patients see, you'll play a key role in creating a welcoming atmosphere, keeping our schedules running smoothly, and ensuring every patient receives the outstanding care and attention they deserve.

If you have dental front office experience, excellent communication skills, and a passion for providing exceptional customer service, we want to meet you!

What You'll Do

• Welcome patients with a warm, friendly attitude and provide an outstanding check-in and check-out experience.
• Answer incoming calls, respond to patient inquiries, and make outbound calls as needed.
• Schedule appointments and coordinate follow-ups to maintain an efficient and productive schedule.
• Assist in managing both doctor and hygiene schedules, minimizing openings and maximizing patient flow.
• Work closely with the Treatment Coordinator and clinical team to ensure seamless patient communication and care.
• Maintain accurate patient records, treatment documentation, and account transactions.
• Coordinate patient referrals and follow established office scheduling procedures.
• Help maintain an organized, professional, and welcoming front office.
• Monitor and order administrative and office supplies as needed.

What We're Looking For

• Minimum of 2 years of dental office experience preferred.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Exceptional customer service skills with a patient-first mindset.
• Strong computer skills and the ability to quickly learn new software.
• A positive, dependable attitude and willingness to support the team.
• Experience with dental practice management software is preferred.
• A professional, friendly demeanor and strong attention to detail.

Why You'll Love Working At Dental Bliss

At Dental Bliss, we take pride in creating a unique experience for both our patients and our team. We believe great dentistry starts with great people!

We Offer

• Competitive compensation based on experience.
• Comprehensive benefits package.
• A beautiful, modern, spa-inspired work environment.
• A collaborative, team-focused atmosphere.
• Opportunities for professional growth and skill development.
• The chance to build lasting relationships with patients and make a difference every day.

Ready to Join the Bliss Team?

We're looking for someone who takes initiative, enjoys working with people, and understands the importance of creating a positive patient experience from the very first phone call.

If you're ready to bring your skills, personality, and passion for patient care to Dental Bliss, we'd love to hear from you!

Dental Bliss – Creating Sensational Smiles, One Patient at a Time!