Front Office Associate- Gastroenterology

PACM, Inc.; Bridgeport, Northern (CT, KY); Hybrid; USD 44,000 - 50,000; Full time

Job summary

PACM, Inc. is seeking a Front Office Associate for a Gastroenterology Center, primarily located in Hamden with travel to Milford, Guilford, and Bridgeport as needed. This full-time, on-site role operates Monday through Friday.

You will greet patients, register and check in, schedule appointments, collect co-pays, and support charting in the EHR system. A high school diploma or GED and at least two years of medical office experience are required.

Qualifications

• 2 years of medical office experience.
• High School diploma or GED required.

Responsibilities

• Greet incoming patients and visitors in a friendly, professional manner.
• Register and check in patients following standard procedures.
• Schedule and confirm appointments.
• Process co-pays and collect payments.
• Scan and index documents into patient charts in the EHR.

Skills

EHR software

Organizational skills

Education

High School or GED

Job description

Job Category: Administrative Support for Medical Practices

Requisition Number: FRONT001826

• Full-Time
• On-site

Locations

Showing 1 location

PACT and PACT MSO Gastroenterology Center
Bridgeport, CT 06606, USA

Description

Pay Range:$21.00 to $24.00 per hour.

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organizationthat supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a a busy Gastroenterology Group seeking a Front Office Associate. The position is primarily located in Hamden office with travel to Milford, Guilford, and Bridgeport office locations as needed. This is a full time position scheduled Monday through Friday.

The position works in the front and/or back office of the medical practice. The job responsibilities are administrative and may include some or all listed below. The incumbent may be in one location where they are responsible for all aspects of the patient experience, or just one aspect.

Essential Functions

• Greet incoming patients, visitors, vendors, etc. to the office with a friendly, professional demeanor.
• Completely and accurately registers and checks in patients by following a standard operating procedure.
• Schedule and confirm patients’ appointments
• Check out patients completing all necessary steps in check out standard operating procedure
• Collects proper co-pay, payments on balances, walk-in payments and process appropriately.
• Open and close batch daily for deposit
• Accurately scan and index documents and reports into patients’ charts in the EHR system.
• Reviews all provider orders for completeness and obtains clarification on incomplete or questionable orders
• Test/procedure preparations
• Promptly and professionally answers telephone calls. Routes the calls to the appropriate person or offers to take a message.
• Appropriately documents message in the patient chart or other electronic manner as specified by type of call.
• Collect pertinent information and required documents from patient prior to appointments.
• Explains financial requirement to the patients and collect copays as required.
• Responsible for managing the transfer of the phone system to and from the answering service, as well as resolving non urgent after hours messages.
• Perform other assignments and special projects

Skills and Knowledge

• Knowledge of computers and EHR software.
• Excellent organizational skills

Education and Experience

• 2 years of medical office experience
• High School or GED required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.