Front Office Associate

People's Health Centers Inc; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established health center is seeking passionate Front Office Associates to join their team. This role involves supporting daily medical office activities, including patient registration, appointment scheduling, and fee collection. Ideal candidates will be customer-oriented, possess strong problem-solving skills, and enjoy working with the public. A supportive environment awaits those eager to contribute to community health, making it a fulfilling opportunity for individuals who thrive in a dynamic setting. If you are dedicated to enhancing patient experiences and have a knack for organization, this position could be the perfect fit for you.

Qualifications

• Associate's or Bachelor's degree in Business Administration is preferred.
• 4 years of related experience or training in healthcare is a plus.

Responsibilities

• Register patients and update their data as necessary.
• Collect fees and maintain efficient patient flow.

Skills

Customer Service

Problem Solving

Data Entry

Communication Skills

Education

Associate's Degree in Business Administration

Bachelor's Degree in Business Administration

Health Care Experience

Tools

Personal Computers

Office Software

Job description

People’s Health Center is always looking to hire Front Office Associates (FOA). In addition to the duties listed, all opportunities require a passion to serve the community.

FOA’s provide support with the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties:

1. Register all patients by updating data when necessary.
2. Assess and confirm patient payment source.
3. Collect all fees due from patients in accordance with company policy.
4. Maintain efficient flow of patients to the prospective departments.
5. Reconcile cash to the audit report at the end of each workday.

EDUCATION: Associate's degree (A. A.) or Bachelor's degree (B.S.) equivalent from two-year or four-year college or university in business Administration or four years related experience and/or training. Health care experience a plus. Must enjoy working with the public. Ability to handle problems involving patients and maintain a customer oriented attitude. Must be experienced with personal computers and have the willingness to learn new software.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care