ISS Front Office Student Assistant (Summer)

University of Oklahoma; Norman (OK); On-site; USD 10,000 - 60,000; Part time

Job summary

An established institution is seeking a Front Office Student Assistant for the summer. This role involves supporting the International Student Services team by greeting visitors, managing communications, and assisting with the semester check-in process for new international students. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to thrive in a diverse environment. Join a vibrant community that values respect, inclusivity, and collaboration while gaining valuable experience in an academic setting.

Qualifications

• Must be currently enrolled in a combination of two terms at OU.
• Experience in a diverse environment is preferred.

Responsibilities

• Greet visitors and answer multi-line phone.
• Scan and upload documents, file daily.
• Assist with student needs and appointments.

Skills

Microsoft Office proficiency

Excellent written communication

Excellent oral communication

Attention to detail

Organizational skills

Initiative and proactivity

Professional telephone etiquette

Ability to learn a second language

Education

Currently enrolled student at University of Oklahoma

Job description

Job Description - ISS Front Office Student Assistant (Summer) (251006)

Job Number:

ISS Front Office Student Assistant (Summer) -

Job Number:

251006

Organization

Organization

: Office of Global Engagement

Job Location

Schedule

Schedule

: Part-time

Work Type : Onsite

Salary Range : Targeted salary $10.00/hour based on experience

Benefits Provided : No

Required Attachments : Resume, Class Schedule

Job Description

Job Description - - -

International Student Services is looking for a Front Office Assistant to help the office run smoothly and efficiently.

Job Duties include:

• Greet incoming visitors.
• Answer main multi-line phone, transfer calls to advisors and tovoice mail as needed.
• Scan and upload documents including immigration documents.
• File documents daily and as needed.
• Support OU ISS staff in day-to-day office operations.
• Answer basic immigration questions.
• Willingness to become extensively familiar with the ISS website.
• Draft and proof written and electronic correspondence in English.
• Assist with semester check-in of new international students.
• Receive student document requests and task to appropriate advisor.
• Learn and follow confidentiality and FERPA regulations.
• Efficiently and accurately complete projects by the due date.
• Make student appointments in iAdvise and direct questions and requests to the appropriate ISS staff.
• Assist with student needs and follow up.
• Build a smooth and clear communication bridge between students and ISS staff.

Required Attachments (No Self-Identifying Photos):

• Resume
• Class Schedule

Job Requirements

Job Requirements - - -

Required Education:Must be currently enrolled in a combination of two termsa student at the University of Oklahoma. Hiring contingent upon verification of current student status.

• Must attach Spring, Summer, or Fall 2025 OU class schedule.

Skills:

• Microsoft Office applications proficiency including Word, Excel, andOutlook.
• Expert use of the internet to locate online information.
• Excellent written and oral communication skills.
• Attention to detail.
• Superior organizational skills a must.
• Show initiative, brainstorm ideas, be proactive.
• A friendly and positive attitude.
• Professional telephone etiquette and courteous greeting skills.

Advertised Physical Requirements:

• Standard Office Environment

Department Preferences:

• Experience learning a second language or culture a plus due to nature of position and the work of the office of International Student Services. Willingness to work in a diverse environment.
• Ability to multi-task and work in a team environment

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visithttps://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to,admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Hiring contingent upon a Background Check? : No

Special Indications : None

Job Posting

Job Posting

: May 8, 2025

JOB DESCRIPTION HELP

Required Attachments

Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process.

Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!