Front Office Assistant: Patient Access & Admin Support

Crossroads; Connellsville (Fayette County); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Mileage reimbursement (IRS rate)

Extensive training provided

PTO

401K options with company match

Continuing Education allowance

Life Insurance

Short/Long term disability

Paid maternity/paternity leave

Mental Health day

Job summary

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional patient check-in, process payments, and support daily clinic operations in Connellsville, PA. You will guide new patients through intake and maintain a courteous, professional demeanor with a focus on a high-quality, white-glove experience.

Ideal candidates have a High School Diploma or GED, customer service experience in healthcare settings, and familiarity with office administration.

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Provide excellent customer service checking in patients and handling payments.
• Maintain a friendly, professional attitude and guide new patients through intake.
• Assist in daily operations and coordinate with clinical staff for intakes.
• Oversee patient accounts and financial responsibilities.
• Provide clerical and logistical support.
• Collect patient information and support ongoing office tasks.

Skills

Customer service

Healthcare experience

Office administration

Lived Addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional patient check-in, process payments, and support daily clinic operations in Connellsville, PA. You will guide new patients through intake and maintain a courteous, professional demeanor with a focus on a high-quality, white-glove experience.

Ideal candidates have a High School Diploma or GED, customer service experience in healthcare settings, and familiarity with office administration.