Front Office Assistant - OB-GYN - WC/ZH

Florida Medical Clinic; Wesley Chapel (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF program

Leadership development

Health benefits

Wellness program

Retirement match

Parental leave

PTO

Flexible leave

Fertility benefits

Adoption assistance

Backup care

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support daily ambulatory/physician office operations in Wesley Chapel, FL. Responsibilities include patient registration, telephone coverage, appointment scheduling, and referrals, under supervision of Practice Operations leaders.

The role requires bilingual ability, travel as needed, and a Monday–Friday schedule with morning/afternoon options at the Wesley Chapel locations.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to demonstrate competency with practice management software.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres to and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing speed 30 wpm

Knowledge of ICD & CPT

Education

High School graduate or equivalent

Two (2) years’ experience in a medical office environment

Job description

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Front Office Assistant

Schedule Hours: Monday - Friday 7:00am - 4:00pm or 8:00am-5:00PM

Department: OB/GYN

Location: 2352 Bruce B Downs Blvd, Suite 205, Wesley Chapel, FL 33544

**MUST BE BILINGUAL**

**Travel is required based on business needs**

secondary location: 7760 Curley Road, Suite 201, Wesley Chapel, FL 33545

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

What You Will Do

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.