Front Office Assistant (Imaging)

MedLink Georgia; Commerce (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Team-oriented environment

Career growth

Meaningful work in community health

Job summary

MedLink Georgia is actively hiring a Front Office Assistant to be the first point of contact for patients. The role requires welcoming patients, handling appointments, and assisting with insurance verification in a fast-paced clinic setting.

Ideal candidates have a high school diploma, prior front desk experience, and familiarity with electronic medical records such as eClinicalWorks. Bilingual English/Spanish is a plus but not required, with a patient-centered, HIPAA-compliant approach

Qualifications

• High school diploma or equivalent required.
• Prior medical front office or customer service experience preferred.
• Familiarity with electronic medical records (eClinicalWorks a plus).

Responsibilities

• Greet patients warmly and professionally.
• Manage check-in/check-out processes.
• Schedule and confirm patient appointments.
• Verify insurance coverage and update patient records.
• Collect co-pays and outstanding balances.
• Answer multi-line phone system and route calls.
• Maintain patient confidentiality per HIPAA regulations.
• Support clinic operations with providers and clinical staff.

Skills

Communication skills

Organization

Multitasking

Bilingual (English/Spanish)

Education

High school diploma

Tools

eClinicalWorks

Job description

Job Title: Front Office Assistant (Imaging)

Location

Float from Winder, Georgia to Commerce and Rabun

Organization

MedLink Georgia, Inc.

Job Type

Full-Time

About Us

MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. we serve a diverse population with a focus on accessible, compassionate family medicine.

Position Overview

MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage check-in and check-out processes
• Schedule and confirm patient appointments
• Verify insurance coverage and update patient records
• Collect co-pays and outstanding balances
• Answer multi-line phone system and route calls appropriately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Support clinic operations by collaborating with providers and clinical staff

Qualifications

• High school diploma or equivalent required***
• Previous experience in a medical front office or customer service role preferred
• Familiarity with electronic medical records (eClinicalWorks experience is a plus)
• Strong communication, organizational, and multitasking skills
• Ability to work well under pressure in a fast-paced environment
• Bilingual (English/Spanish) is a plus but not required

Why Join MedLink GA?

• Competitive salary & benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth
• Meaningful work serving the local community
• Join us at MedLink GA and make a difference in patient care!

Salary: $16 - $18 per hour