Front Office Assistant (Imaging)

Medlinkga; Commerce (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career growth opportunities

Job summary

MedLink Georgia, Inc. seeks a Front Office Assistant to be the first point of contact for patients and to maintain a welcoming, organized front desk. You will handle check-in/check-out, scheduling, insurance verification, and payment collection in a busy clinic.

The role emphasizes customer service, accuracy in records, and teamwork with providers and staff. Prior front office experience and bilingual ability are a plus in this community-focused nonprofit practice.

Qualifications

• High school diploma or equivalent required
• Experience in medical front office or customer service preferred
• Familiarity with electronic medical records (eClinicalWorks a plus)
• Strong communication, organizational, and multitasking skills
• Ability to work well under pressure in a fast-paced environment
• Bilingual (English/Spanish) a plus but not required

Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage check-in and check-out processes
• Schedule and confirm patient appointments
• Verify insurance coverage and update patient records
• Collect co-pays and outstanding balances
• Answer multi-line phone system and route calls appropriately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Support clinic operations by collaborating with providers and clinical staff

Skills

Customer service

Multitasking

Communication

HIPAA compliance

eClinicalWorks familiarity

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

eClinicalWorks familiarity

Job description

Job Title: Front Office Assistant (Imaging)

Location: Float from Winder, Georgia to Commerce and Rabun

Organization: MedLink Georgia, Inc.

Job Type: Full-Time

About Us:

MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. we serve a diverse population with a focus on accessible, compassionate family medicine.

Position Overview:

MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities:

• Greet patients warmly and professionally upon arrival
• Manage check-in and check-out processes
• Schedule and confirm patient appointments
• Verify insurance coverage and update patient records
• Collect co-pays and outstanding balances
• Answer multi-line phone system and route calls appropriately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Support clinic operations by collaborating with providers and clinical staff

Qualifications:

• High school diploma or equivalent required***
• Previous experience in a medical front office or customer service role preferred
• Familiarity with electronic medical records (eClinicalWorks experience is a plus)
• Strong communication, organizational, and multitasking skills
• Ability to work well under pressure in a fast-paced environment
• Bilingual (English/Spanish) is a plus but not required

Why Join MedLink GA?

• Competitive salary & benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth
• Meaningful work serving the local community

Join us at MedLink GA and make a difference in patient care!