Front Office Assistant

HighFive Healthcare; Southaven (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance (Short/Long-Term)

PTO

401(k) with Company Match

Job summary

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven seeks a motivated Front Office Assistant to join the team and deliver exceptional patient care. The ideal candidate has dental or oral surgery exposure, excels in a fast-paced setting, and provides compassionate service to patients and families.

Responsibilities include verifying insurance, processing pre-pays, handling a multi-line phone system, scheduling procedures, collecting payments, and maintaining accurate patient

Qualifications

• High school diploma or equivalent.
• 1+ years of receptionist experience.
• 1+ years of customer-focused experience.
• Dental or oral surgery experience preferred.

Responsibilities

• Experienced in verifying insurance benefits.
• Skilled in using EMR systems with accuracy.
• Knowledgeable in patient financials, including collecting payments.
• Proficient in answering and managing a busy multi-line phone system.
• Experienced in filing insurance claims and documentation for timely processing.
• Scheduling procedures for clinical visits.
• Greeting patients as they arrive.
• Answering calls promptly.
• Schedule/Reschedule patient visits.
• Prepare patient charts & daily schedules.
• Enjoy interacting with patients and working in a team.
• Stay organized in a fast-paced environment.
• Collect payments.
• Focus on details.
• Perform general office duties.

Skills

Customer service

Organizational skills

Scheduling

Education

High school diploma or equivalent

Tools

EMR systems

Phone system

Job description

Description

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven is seeking a highly motivated and organized Front Office Assistant to join our team and help us deliver exceptional care to our patients.

The ideal candidate will have experience in an oral surgery or dental practice, thrive in a fast-paced environment, and provide compassionate, professional service to our patients and their families.

Duties and Responsibilities

• Experienced in verifying insurance benefits and determining pre-pays for surgeries and consultations.
• Skilled in using EMR systems with strong attention to accuracy and detail.
• Knowledgeable in patient financials, including collecting payments and discussing treatment plans.
• Proficient in answering and managing a busy multi-line phone system.
• Experienced in filing insurance claims and ensuring proper documentation for timely processing.
• Scheduling procedures for clinical visits
• Greeting patients with a smile as they arrive for their appointment
• Answering calls promptly
• Schedule/Reschedule patient visits
• Prepare patient charts & daily schedules
• Enjoy interacting with patients and working in a team environment
• The ability to stay organized while working in a fast-paced environment
• Collect payments
• Focused on details
• Perform general office duties

Requirements

• Dental or Oral Surgery Experience required.
• High school diploma or equivalent
• 1+ years of customer focused experience
• 1+ years of receptionist experience is highly desired

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Long-Term and Short-Term Disability Insurance
• Paid Time Off (PTO)
• 401(k) with Company Match