Front Office Assistant

Peregrine Team; Santa Ana (CA); On-site; Full time

Job summary

An established industry player is seeking a Front Office Assistant to join their dynamic team in Costa Mesa. This full-time role offers a unique opportunity to engage with patients and support healthcare operations. You will be responsible for a variety of clerical duties, from greeting visitors to managing patient information and scheduling. The ideal candidate will possess strong clerical skills, a commitment to patient confidentiality, and a basic understanding of medical terminology. Join a team that values quality care and continuous improvement, while enjoying competitive pay and full benefits.

Qualifications

• 1+ year of medical front office experience is required.
• Knowledge of Microsoft Office Suite is essential.

Responsibilities

• Perform clerical duties and support patient care activities.
• Interact courteously with patients and maintain confidentiality.

Skills

Clerical skills

Typing skills (minimum 35 WPM)

Communication skills

Patient confidentiality

Knowledge of medical terminology

Education

High School Graduate or equivalent

Bachelor’s degree in healthcare-related field

Tools

Microsoft Office Suite

Healthcare database systems

Job description

Peregrine Team is hiring for a Front Office Assistant in Costa Mesa, CA. This position is a full-time, contract to hire role with full benefits and competitive pay.

$22 - $24/hour

Job Duties:

• The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices and organization staff.
• Interacts with patients, their family members or surrogate decision makers, and the public courteously and according to established standards.
• Greets visitors and answers telephones.
• May collect copays, close the cash drawer and prepare month-end deposits.
• Collects initial demographic and clinical patient information and accurately enters it into the medical record.
• Compiles and prepares charts.
• Assists with coordination and execution of patient scheduling including confirmations, cancellations and rescheduling.
• Follows through with prompt communication of schedule changes to all appropriate locations and individuals including clinical staff/Supervisors.
• Maintains accurate information and utilizes various software, including department-specific programs, to schedule, enter charges, find and scan documents, and accurately enter patient information.
• Ensures the patient chart has all the required paperwork prior to the patient’s procedure.
• As directed by medical staff, orders patient tests to be performed as needed during patient stay.
• The position may work in various departments as needed.
• Assists clinical staff as needed with patients and family members.
• Always maintains patient confidentiality.
• Participates in the continuous quality improvement process.
• Performs other duties as assigned.

Qualifications:

• High School Graduate or equivalent education and experience - Required.
• Bachelor’s degree in healthcare-related field - Preferred.
• Knowledge of Microsoft Office Suite, including Outlook, Word, Excel - Required.
• Clerical experience including filing, calculator, and telephone skills - Required.
• Typing skills of minimum 35 WPM - Required.
• Minimum one (1) year of medical front office or equivalent administrative experience - Required.
• Working knowledge of medical terminology and anatomy - Required.
• Two years (2) of medical front office experience - Preferred.
• Experience within an acute healthcare system environment - Preferred.
• Knowledge of healthcare database systems - Preferred.
• Understanding of insurance procedures - Preferred.

Shift: 40 hours - 5x8

Email your resume to [e-mail] ASAP or apply here for consideration.