Front Office Assistant ReceptionistScheduler

HOWARD C FRYDMAN; Burbank (CA); On-site; Full time

Job summary

An established medical practice is on the lookout for a dedicated Front Office Assistant Receptionist/Scheduler. This role is vital in ensuring smooth operations, as you will be the first point of contact for patients, managing phone calls, scheduling appointments, and verifying insurance eligibility. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organizational skills and a strong work ethic. Join a supportive team where your contributions will enhance patient care and office efficiency. This is a fantastic opportunity to become part of a friendly and professional medical environment that values reliability and teamwork.

Benefits

Retirement Plan

Health Insurance

Paid Time Off

Bonuses

Holiday Pay

Qualifications

• 2-3 years of recent experience in a front office role.
• Proficiency in office software and EMR systems.

Responsibilities

• Answer phones and schedule patient appointments.
• Verify insurance coverage and process medical record requests.

Skills

Customer Service

Organizational Skills

Attention to Detail

Multitasking

Communication Skills

Proficiency in Office Software

Insurance Verification

Electronic Medical Record Systems

Tools

EMR Systems

Office Software

Job description

Benefits:

1. Retirement Plan
2. Competitive salary
3. Health insurance
4. Paid time off
5. Bonuses
6. Holiday Pay

Job Summary:

We are seeking a friendly and experienced Front Office Assistant Receptionist/Scheduler to join the team at our busy medical practice. As a Front Office Assistant Receptionist, you will be responsible for answering phone calls, scheduling appointments, verifying insurance eligibility, processing medical record requests and scanning medical records. The ideal candidate is very detail-oriented, organized, has strong customer service and interpersonal skills, is reliable, and works well independently and within a team.

Responsibilities:

1. Answer phones promptly and professionally
2. Schedule patient appointments
3. Verify insurance coverage and eligibility
4. Request prior authorization from managed health plans
5. Data entry of demographics and medical history in scheduling and EMR Systems
6. Request and/or download medical records when necessary
7. Process medical record requests
8. Scan medical records
9. Assist front or back office when necessary

Qualifications:

1. Must have at least 2-3 years of recent experience in front office
2. Proficiency in using office software and electronic medical record systems
3. Previous experience in insurance verification, in a healthcare setting
4. Familiarity with managed care plans and insurance terminology
5. Experience in managing patient appointments and office schedule
6. Excellent verbal and communication skills
7. Strong organizational skills with the ability to prioritize tasks effectively
8. Ability to multitask and handle multiple phone lines simultaneously
9. Strong attention to detail and accuracy in data entry and record keeping
10. Ability to handle sensitive information and maintain patient confidentiality
11. Strong work ethic and positive attitude
12. Proficient computer skills
13. English, Spanish (preferred)

Job Type: Full-time (Monday – Friday)

Pay: $19.00 - $23.00 per hour

Expected hours: 36 – 40 per week