Front Office Assistant

Gen4 Dental Partners; Moberly (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated front office associate to join their team. In this role, you will be the first point of contact for patients, ensuring they feel welcomed and informed. You will manage schedules, verify insurance, and assist patients with their treatment plans. This position offers a great work-life balance, generous PTO, and opportunities for professional growth. If you are passionate about patient care and thrive in a supportive environment, this is the perfect opportunity for you to make a difference in the community.

Benefits

3 weeks PTO

8 Paid Holidays

Paid Parental Leave

Medical/Vision/Dental Benefits

401k Match

Professional Growth Opportunities

Qualifications

• Experience in customer service is essential for this role.
• Prior dental office experience is preferred but not mandatory.

Responsibilities

• Maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and assist with patient registration.

Skills

Customer service experience

Dental office experience

Job description

Company Description

Here at Moberly Family Dentistry, we are proud to be one of the most trusted clinics for general dentistry in the Moberly area and have been providing the highest quality family, cosmetic dentistry, and orthodontic care to patients in our community for over 30 years. We provide gentle, compassionate treatment in a clean and modern office where your comfort is our top priority. Patients of all ages enjoy seeing Dr. Berry and Dr. Vorrath because they strike a balance between using innovative technology and personalized care. They are as interested in treating their patients as they are in seeing their smiles. We like to think of it as “bringing old-fashioned values to high-tech dentistry.” We are especially interested in making all of our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Each member of our team has years of experience in treating patients with the highest level of care.

To learn more about our office, check out our website here: https://moberlyfamilydentistry.com/

Job Description

Our dental front office associates are the heart of our practice – they are the first and last impressions made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best-in-class patient care. By joining our team, you will have:

• Work Life Balance (Monday-Thursday 8AM-5PM, Friday 8AM-12PM)
• 3 weeks PTO & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Customer service experience
• Dental office experience (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care