Part Time Front Office Assistant - Philadelphia (Kensington) - Evenings and Weekends, PA

Crossroads; Philadelphia (Philadelphia County); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Front Office Assistant to join their team in Philadelphia. This part-time role focuses on providing exceptional customer service, assisting with patient intake processes, and maintaining financial records. Ideal candidates will have a high school diploma and experience in customer service, particularly in healthcare settings. This position offers the chance to make a meaningful impact on patients' lives while gaining valuable experience in a supportive environment. Join a team that values compassion and community engagement, and help facilitate recovery journeys for those in need.

Benefits

Comprehensive training

Mileage reimbursement

Community event participation

Opportunity to save lives

Qualifications

• High School Diploma or GED required.
• Customer service experience in a fast-paced environment preferred.

Responsibilities

• Provide excellent customer service by checking in patients and receiving payments.
• Maintain financial records and coordinate with medical staff.

Skills

Customer Service

Clerical Support

Financial Record Keeping

Intake Process Guidance

Education

High School Diploma or GED

Job description

Part Time Front Office Assistant - Philadelphia (Kensington) - Evenings and Weekends, PA

Join to apply for the Part Time Front Office Assistant - Philadelphia (Kensington) - Evenings and Weekends, PA role at Crossroads.

Job Overview

Crossroads Treatment Centers is an equal opportunity employer dedicated to providing accessible, high-quality medication-assisted treatment (MAT) for opioid use disorder. Since 2005, we have been committed to helping patients start their recovery journey through evidence-based care across multiple states.

Responsibilities

1. Provide excellent customer service by checking in patients, receiving payments, and supporting daily operations.
2. Maintain a friendly, professional attitude and offer a positive patient experience.
3. Guide new patients through their intake process.
4. Collect urine and saliva samples for drug screening as needed.
5. Maintain financial records and reports.
6. Coordinate with medical and clinical staff for patient intake processes.
7. Provide clerical and logistical support.
8. Oversee patient accounts and financial responsibilities.

Qualifications

• High School Diploma or GED required.
• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration is a plus.
• Lived addiction experience is advantageous.

Schedule

• Monday: 3:00 PM - 8:00 PM
• Tuesday: 3:00 PM - 8:00 PM
• Thursday: 3:00 PM - 8:00 PM
• Saturday: 7:00 AM - 3:00 PM
• Sunday: 7:00 AM - 12:00 PM

Benefits

• Make a positive impact on many lives daily.
• Receive comprehensive training, ideal for newcomers to the field.
• Mileage reimbursement (if applicable), matching IRS rates.
• Participate in community events promoting belonging and education.
• Opportunity to save lives every day.