Front Office Assistant

Drdenniswells; Minneapolis (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Up to 3 weeks paid time off

401(k) match

Health benefits including medical, dental, and vision

Employee assistance programs

Continuing education opportunities

$28/month gym memberships

Job summary

Drdenniswells in Minneapolis, Minnesota is hiring a dental front office associate. This role involves managing patient schedules, verifying insurance coverage, and ensuring smooth office operations. The ideal candidate will have customer service experience and preferably some dental office background. We offer a supportive work environment with generous time off, health benefits, and opportunities for professional growth. Join our committed team to impact patient care positively.

Qualifications

• Experience in customer service is essential.
• Dental office experience is preferred.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and complete full insurance breakdowns for patients.
• Assist patients with understanding their treatment plans.
• Ensure efficient office operations, including scheduling and responding to inquiries.

Skills

Customer service experience

Dental office experience

Job description

At Minnesota Dental Surgery & Implant Center, our team is dedicated to delivering exceptional oral surgical care in a compassionate, patient-focused environment. With decades of combined experience, our licensed general dentists provide comprehensive solutions for tooth removal, replacement, and other oral surgical procedures, ensuring every patient feels comfortable and at ease from the moment they arrive.

We are seeking skilled, motivated dental professionals who are passionate about oral surgery and committed to providing outstanding patient care. Team members play a key role in supporting patients through their procedures while contributing to a collaborative, professional, and growth-oriented workplace.

Joining Minnesota Dental Surgery & Implant Center means becoming part of a trusted, experienced team where your expertise is valued, your professional development is encouraged, and your work directly impacts the health and confidence of every patient.

To learn more about our office, check out our website here: https://mndentalsurgery.com/

Job Description:

Our dental front office associates are the heart of our practice – they are the first and last impression we make on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best-in-class patient care. By joining our team, you will have:

• Work-life balance: Monday-Friday, 6:45 am – 2:45 pm
• Time Off: Up to 3 weeks collective paid time off + 8 paid holidays (PTO rolls over)
• Parental leave: Up to 3 weeks paid
• 401(k) match
• Health benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
• Employee assistance programs: Free 24/7 support for personal, financial & legal issues
• CE & growth: SPEAR access + continuing education
• Wellness perks: $28/month gyms, 12 k+ on-demand workouts when selecting our quality care plans
• Pet insurance: Flexible plans + 24/7 telehealth for your pet

Key responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient’s financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA privacy practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Customer service experience
• Dental office experience (preferred)

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working environment & physical requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.