Front Desk Coordinator

US Oral Surgery Management; Burnsville (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

US Oral Surgery Management is seeking a Front Desk Office Coordinator for our practice in Burnsville, Minnesota. This position focuses on exceptional patient care and involves scheduling appointments, handling administrative tasks, and collaborating with a team to enhance patient satisfaction.

The ideal candidate possesses strong customer service and administrative skills, along with a positive attitude. Previous experience in oral surgery or a similar environment is preferred.

Qualifications

• Genuinely serve our patients at every level to enhance satisfaction.
• Experience in oral surgery, dental, or medical fields preferred.
• Proven administrative experience with growth in previous roles.

Responsibilities

• Expertly answer the phone and assist patients with appointments.
• Check patients in and post payments efficiently.
• Assist with scheduling surgeries and necessary preparations.
• Collaborate with other professionals in a seamless team.
• Embrace a wide range of responsibilities for learning and growth.

Skills

Patient-Centric Attitude

Customer Service Expertise

Administrative Skills

Communication Skills

Multitasking Ability

Education

Completion of high school or equivalent

Job description

Overview

The following position is for employment with: Dakota Valley Maxillofacial & Oral Surgery, MN - Dental Surgery

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

Responsibilities and Duties

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.