Front Office Assistant

Gen4 Dental Partners; Lawrence (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading dental office in Lawrence is hiring a Front Office Associate to provide exceptional patient care and support office operations. Responsibilities include scheduling, insurance verification, and maintaining patient records. The ideal candidate will offer a strong customer service background and attention to detail, ensuring that patients receive the best experience possible.

Benefits

Up to 3 weeks PTO + 8 Paid Holidays

Parental Leave: Up to 3 weeks paid

401(k) Match

Health Benefits: Medical, dental, vision

Free 24/7 Employee Assistance Programs

SPEAR access for continuing education

Wellness Perks: $28/month gyms

Pet Insurance Available

Qualifications

• Experience in customer service is essential.
• Dental office experience is preferred.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Assist with patient check-in and maintain health records.
• Verify insurance coverage and process claim information.

Skills

Customer service experience

Attention to detail

Job description

2 days ago Be among the first 25 applicants

Company Description

Our mission is to be the best office for comprehensive dental health in Lawrence and the surrounding area, by providing our patients with a relaxed atmosphere filled with passionate and professional people who truly care about those we serve. We have dedicated ourselves to staying current with technology and providing a brand of dentistry our patients deserve. Our team is devoted to making your visit as pleasant and comfortable as possible. We look forward to your first visit with us where you will receive a thorough examination and diagnosis. Should you seek further treatment consultation, we will provide you with ALL options available to you. We pride ourselves in offering affordable density at a high level and offer ways to lower your dental costs with options you might not find elsewhere.

Company Description

Our mission is to be the best office for comprehensive dental health in Lawrence and the surrounding area, by providing our patients with a relaxed atmosphere filled with passionate and professional people who truly care about those we serve. We have dedicated ourselves to staying current with technology and providing a brand of dentistry our patients deserve. Our team is devoted to making your visit as pleasant and comfortable as possible. We look forward to your first visit with us where you will receive a thorough examination and diagnosis. Should you seek further treatment consultation, we will provide you with ALL options available to you. We pride ourselves in offering affordable density at a high level and offer ways to lower your dental costs with options you might not find elsewhere.

To learn more about our office, check out our website here: https://www.jrobbinsdds.com/

Job Description

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

• Work-Life Balance: (Monday-Thursday 7:30am-4:30pm and every other Friday 7am-1:30pm)
• Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
• Parental Leave: Up to 3 weeks paid
• 401(k) Match
• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
• CE & Growth: SPEAR access + continuing education
• Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
• Pet Insurance: Flexible plans + 24/7 telehealth for your pet
  
  

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
  
  

Qualifications

• Customer service experience
• Dental office experienced (preferred)
  
  

Additional Information

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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