Front Office Assistant - Monroeville, Wilmerding, and Greensburg, PA

Crossroads Treatment Centers; Monroeville (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Front Office Assistant, where you will be integral in patient interactions, manage accounts, and support daily operations. Help provide essential services in a supportive environment and gain excellent training while impacting lives positively. The role is available at multiple locations, offering a chance to grow in a rewarding career.

Benefits

Medical, Dental, and Vision Insurance

PTO

401K options with match

Annual Continuing Education Allowance

Life Insurance

Paid maternity/paternity leave

Mental Health day

Mileage reimbursement

Community events

Qualifications

• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration is a plus.
• Lived addiction experience is beneficial.

Responsibilities

• Provide excellent customer service, check-in patients, and assist in operations.
• Collect and manage patient samples and financial records.
• Coordinate with staff and maintain a friendly environment.

Skills

Customer Service

Communication

Professionalism

Education

High School Diploma or GED

Job description

Front Office Assistant - Monroeville, Wilmerding, and Greensburg, PA page is loaded

Front Office Assistant - Monroeville, Wilmerding, and Greensburg, PA

Apply remote type In-Center locations Wilmerding, PA Greensburg, PA Monroeville, PA Latrobe, PA time type Full time posted on Posted 5 Days Ago job requisition id R-103710

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Front Office Assistant

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.

• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.

• Provide an exceptional experience by guiding new patients through their intake process.

• Collect urine and saliva samples for patient drug screens as needed

• Maintains daily financial records and reports

• Coordinates with medical and clinical staff to coordinate intakes

• Provides clerical and logistical support

• Oversees patient accounts and financial responsibilities

Education and Experience requirements:

• At minimum, High School Diploma or GED required.

• Customer Service experience in a fast paced environment preferred.

• Experience in healthcare, addiction medicine, office administration preferred.

• Lived Addiction experience is a plus.

Hours, Schedule, and Travel (if applicable)

Primary locations are Monroeville and Wilmerding with occasional travel to Latrobe and Greensburg. with open availability to start as early as 7:00am and as late as 9:00pm with weekend availability. Please see the schedules each location below.

Wilmerding

• Monday 8:30 AM - 8: 30 PM

• Tuesday 3:00 PM - 8:30 PM

• Thursday 8:30 AM - 5:30 PM

• Saturday 7:30 AM- 4:00 PM

Monroeville

• Tuesday 8:30 AM - 2:00 PM

• Thursday 8:30 AM - 4:00 PM

• Friday 11:30 AM - 7:00 PM

• Every other Sunday 7:30 AM - 1:30PM

Position Benefits

• Have a daily impact on many lives.

• Excellent training if you are new to this field.

• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

• Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

• Opportunity to save lives everyday!

Benefits Package

• Medical, Dental, and Vision Insurance

• PTO

• Variety of 401K options including a match program with no vesture period

• Annual Continuing Education Allowance (in related field)

• Life Insurance

• Short/Long Term Disability

• Paid maternity/paternity leave

• Mental Health day

• Calm subscription for all employees

About Us

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Story

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Our Mission Is Focused:

We exist to improve health equity in order to create superior outcomes.

Our Vision Is Clear:

To provide the most convenient, comprehensive, high-quality care through specialty medical homes.

Our Culture Is Inspiring:

Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.