Dental Front Office Assistant

Michiana Smiles; Granger (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A dental office is seeking a front desk team member who is dynamic and driven. The role focuses on providing exceptional customer service, managing patient schedules, and ensuring compliance with HIPAA. Training is available for eager candidates; knowledge of dentistry is a plus.

Qualifications

• 2+ years of office experience.
• Excellent phone skills and email communication.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Maintain high level of customer service.
• Answer phone calls and confirm patient appointments.
• Collect patient payments and manage scheduling.

Skills

Customer Service

Communication

Computer Skills

Tools

Microsoft Word

Microsoft Excel

Job description

Michiana Smiles is looking to add a dynamic personality to its front desk team. We thrive at providing excellent customer service, showing unwavering integrity, and providing exceptional patient care. Knowledge of dentistry is a plus, but we will train an eager, growth-oriented, and driven person with a personality. Responsibilities: • Maintain a high level of customer service at all times • Excellent computer, phone, and communication skills with our patients and other office locations • Answer phone calls • Confirm patient appointments and maintain a full patient schedule • Greet, Check-in, Register, and Schedule new patient appointments • Collect patient payments • Knowledgeable with all front desk tasks and responsibilities • Maintains strict compliance with HIPAA and patient privacy Qualifications: • Proficient in Microsoft Word and Excel • Proficient in email communication and excellent phone skills • 2+ years of office experience • Enjoy being in a dynamic job where no task is above or below you • Excellent customer service skills: patience, empathy, charismatic Compensation: $20 - $22 hourly

• Maintain a high level of customer service at all times • Excellent computer, phone, and communication skills with our patients and other office locations • Answer phone calls • Confirm patient appointments and maintain a full patient schedule • Greet, Check-in, Register, and Schedule new patient appointments • Collect patient payments • Knowledgeable with all front desk tasks and responsibilities • Maintains strict compliance with HIPAA and patient privacy