Assistant Rooms Manager - Royal Palms Resort

The Unbound Collection by Hyatt; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Hotel Travel Discounts- Complimentary

Discounted Hyatt Hotel Room Nights

Health Benefits - Comprehensive Dental

Retirement savings plan

Excellent training and professional.

Opportunities to work around the world

Tuition/Wellness reimbursement, up to

Free employee meals

Job summary

The Unbound Collection by Hyatt in Phoenix is seeking an Assistant Rooms Manager to help oversee any area within the Rooms Division, including front office, guest services, and housekeeping.

The role offers growth across outlets and venues in the resort, with responsibilities such as scheduling, forecasting and training to develop a diverse, high-performing team. This role emphasizes guest experiences and proactive operations.

Qualifications

• Leadership experience in Front Office, Housekeeping, or Rooms Operations preferred.
• Strong communication and guest service mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office and hotel operating systems.

Responsibilities

• Assist in overseeing any area in the Rooms Division.
• Support scheduling, forecasting and training across outlets.
• Grow and develop through opportunities across the resort.

Skills

Leadership experience

Communication skills

Guest service oriented

Problem solving

Detail oriented

Tools

Microsoft Office

Hotel operating systems

Job description

Summary

As the Assistant Rooms Manager your responsibilities include but are not limited to: assisting in overseeing any area in the Rooms Division. This can include the front office staff, guest services, and housekeeping/laundry. This position allows for great growth and development by being able to work in multiple outlets and venues across the resort. Responsibilities may include scheduling, forecasting and training.

Qualifications

• Previous leadership experience in Front Office, Housekeeping, or Rooms Operations preferred.
• Demonstrated leadership skills with the ability to inspire and develop a diverse team.
• Passion for delivering exceptional guest experiences.
• Strong communication, organization, and problem-solving skills.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office and hotel operating systems.
• Flexible to work a varied schedule, including weekends and holidays.

Why work for Royal Palms Resort and Spa?

• Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!
• Hotel Travel Discounts- Complimentary & Discounted Hyatt Hotel Room Nights
• Health Benefits - Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Enjoy free employee meals in our employee dining hall

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.