Front Office Agent (Part-Time) - Andaz Scottsdale

Andaz; Scottsdale (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hotel travel discounts

Health benefits

Retirement plan

Training & development

Tuition reimbursement

Employee meals

Job summary

Andaz Scottsdale Resort & Bungalows seeks Front Office Hosts to welcome guests, handle registration, and promote hotel services. This highly visible role offers opportunities for casual conversation and a direct impact on the guest experience.

The position requires open availability and a flexible schedule including mornings, evenings, weekends, and holidays. Proof of eligibility to work in the United States and a background check are required.

Qualifications

• Proven high-end customer service experience.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Flexible schedule including holidays and weekends.

Responsibilities

• Greet guests and complete check-in/check-out process.
• Communicate hotel services and promotions.
• Process forms of payment as needed.
• Respond to guest inquiries with a courteous, proactive approach.
• Maintain a friendly, professional appearance and demeanor.

Skills

Customer service

Verbal communication

Written communication

Guest interaction

Job description

The Role

Andaz Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.

Must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.

Organization- Andaz Scottsdale

Andaz Scottsdale

Summary

Starts at $20/hour

The Hotel

At Andaz Scottsdale Resort & Bungalows, we don’t do the Desert Southwest like everyone else. We stick out on purpose—through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We’d love to talk to you about joining the Andaz Scottsdale team.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Qualifications

• Proven high end customer service experience.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work a flexible schedule of holidays and weekends.

Why Work for Andaz Scottsdale?

• Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!
• Hotel Travel Discounts- Complimentary & Discounted Hyatt Hotel Room Nights
• Health Benefits - Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition reimbursement, up to $1,000 a year!
• Enjoy free employee meals in our employee dining hall

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required, as well as a completed background check.