Front Office Agent – Andaz Scottsdale

Hyatt Taleo; Scottsdale (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meals

Discounted hotel room nights

Medical, dental, and vision insurance

Retirement savings plan

Training and professional development

Global Hyatt opportunities

Tuition reimbursement

Job summary

Andaz Scottsdale is seeking a Front Office Agent to warmly register guests and communicate hotel services and promotions. This hourly role offers visibility in the guest experience and may involve processing payments and handling inquiries.

Applicants should have open availability, including mornings, evenings, weekends, and holidays, as schedules vary. Join Andaz Scottsdale to help create memorable guest experiences in a luxury environment.

Qualifications

• Proven high end customer service experience.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work a flexible schedule of holidays and weekends.

Responsibilities

• Handle guest registration and check-in/out efficiently.
• Communicate hotel services and promotions to guests.
• Process forms of payment and handle guest inquiries.

Skills

High-end customer service

Verbal and written communication

Stand for long periods

Flexible schedule (holidays/weekends)

Job description

Front Office Agent – Andaz Scottsdale | SCO006473

Description

Starts at $20/hour

The Role

Andaz Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.

The Hotel

The HotelAt Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose—through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
View our Virtual Reality Experience to spend a "day in the life" of a hospitality professional at a full-service hotel.

Qualifications

• Proven high end customer service experience.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work a flexible schedule of holidays and weekends.

Benefits & Perks

• Enjoy free meals in our colleague cafe
• Discounted & Complimentary Hotel Room Nights
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition reimbursement, up to $1,000 a year!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location

: US-AZ-Scottsdale

Organization

: Andaz Scottsdale

Pay Basis

: Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Full-time

Job

: Front Office